Hi,
I have a problem with configuring ACL in Znuny. I have dynamic field "CloseCategory" in this dynamic field are values "x", "y", "z", "a", "b", "c".
Dynamic field "CloseCategory" is visible for all queues. I tried create new ACL for assign "x", "y", "z" values for queue ServiceDesk and "a", "b", "c" for queue HelpDesk. Unfortunately ACL what I maked isn't working.
For example ACL configured for queue SD (ServiceDesk):
Please tell me what I doing wrong with this. Anothers ACL's I created similarly - working properly.
(SOLVED) ACL - configure dynamic field values visible depends on queues.
Moderator: crythias
(SOLVED) ACL - configure dynamic field values visible depends on queues.
Last edited by plkko on 07 Mar 2024, 11:55, edited 1 time in total.
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Re: ACL - configure dynamic field values visible depends on queues.
You missing DynamicField_
Try
To define multiple value, use the (+) symbols
Try
Code: Select all
Properties =>
Ticket =>
Queue => SD
Possible =>
Ticket =>
DynamicField_CloseCategory => x
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Re: ACL - configure dynamic field values visible depends on queues.
Thank You. "DynamicField_" resolved my problem.