Modify Agent Interface - New Ticket

[nandozzi]

Hi all,
i want that a group of Agents can't see the button of New Ticket



I have already changed the permissions and blocked any possibility to open a ticket.
Please help me.
Thanks in advance

[nandozzi]

I have found the solution. I have added a group into Frontend::Module###AgentTicketPhone (under Frontend::Agent::ModuleRegistration) and AgentTicketEmail.
Now this buttons are displayed only for the groups i have definied.