[SOLVED] Set ticket dynamic field with customer user value

[HervE]

Hello forum,

Is it possible to set a ticket dynamic field with a customer user value at ticket creation?

I've got a ticket dynamic field, named "entity", in which I want to put the customer ID at the step of ticket creation.

I thought of 2 ways to do that:
1) Generic Agent
2) SysConfig > Ticket::TicketDynamicFieldDefault###Element1

In both ways I stuck to this: how to set a variable value?
Is there, like in the templates, such a thing like <OTRS_CUSTOMER_CustomerID>?

Best Regards,
HervE

[jojo]

this can be done via DynamicFieldFromCustomerUser in 3.3.x

[HervE]

It works fine, thank you!

Regards,
HervE