Problem with charset in SOAP rpc call. OTRS 4.0.6

[n0mad]

Good day,

I'm trying to setup recurring task from isc according to http://blog.otrs.org/2010/11/11/proof-o ... -for-task/

System made SOAP call to server, Sending request, getting ticket ID. But can not find queue

Code: Select all

No QueueID for 'Бухгалтерия'!

Yes, my queue names in Russian.

I've try to investigate problem, and find out that OTRS getting request properly :

Code: Select all

$VAR33 = 'To';
$VAR34 = 'Бухгалтерия';
$VAR35 = 'From';
$VAR36 = 'feedback@otrs.org';

Please help ?
OTRS 4.0.6

[EXG133]

https://otrs.github.io/doc/manual/admin ... rface.html

Don't use that blogpost, it uses the old rpc.pl which is a lot worse than the generic interface

[n0mad]

https://otrs.github.io/doc/manual/admin ... rface.html

Don't use that blogpost, it uses the old rpc.pl which is a lot worse than the generic interface

Thanks a lot for advice.

[RStraub]

And to answer your question:

The error says no "QueueID" found for the given string. It seems you were trying to use the name of the queue, where the function expected the ID of the queue.