OTRS 5.0.5 new Report-Statistics creation issue

Moderator: crythias

Post Reply
Wallas77
Znuny newbie
Posts: 11
Joined: 16 Oct 2015, 19:56
Znuny Version: 4.0.13
Real Name: Waldir Valle
Company: Mentor Mexico

OTRS 5.0.5 new Report-Statistics creation issue

Post by Wallas77 »

Hi,

I'm trying to create a new report-Statistics for the ITSMConfigItem object, but in the statistics preview I can´t configure any of the values (Y-axis, X-axis or filter), I press any of the buttons and nothing happens, do you know if the version 5.0.5 has any bug in this functionality?

I include an image attached

Thanks in advance
You do not have the required permissions to view the files attached to this post.
spiderpig
Znuny expert
Posts: 198
Joined: 15 Dec 2011, 02:26
Znuny Version: OTRS 5

Re: OTRS 5.0.5 new Report-Statistics creation issue

Post by spiderpig »

What browser are you using?
jnelson
Znuny newbie
Posts: 72
Joined: 18 Jul 2014, 14:40
Znuny Version: 5.0.4
Real Name: Jerry Nelson

Re: OTRS 5.0.5 new Report-Statistics creation issue

Post by jnelson »

It appears you haven't started to configure anything yet. Click on "Go to Overview" then click on "Add" and follow the prompts.
OTRS 5 on CentOS 7.1
Wallas77
Znuny newbie
Posts: 11
Joined: 16 Oct 2015, 19:56
Znuny Version: 4.0.13
Real Name: Waldir Valle
Company: Mentor Mexico

Re: OTRS 5.0.5 new Report-Statistics creation issue

Post by Wallas77 »

I´m using Chrome browser.

I created the CMDB report, and when I press the button (blinking green shadowed) X-axis the app simple doesn't do anything

Thanks and regards
Post Reply