Owner Update and Ticket Update
Moderator: crythias
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szn0007
- Znuny newbie
- Posts: 28
- Joined: 10 Jul 2016, 08:59
- Znuny Version: 3.1.12
- Real Name: Sujan Shrestha
- Company: Classictech
Owner Update and Ticket Update
How can i update ticket and owner of the ticket using soap api in PHP. Any help will be much appreciated.
Re: Owner Update and Ticket Update
which one are you using?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
szn0007
- Znuny newbie
- Posts: 28
- Joined: 10 Jul 2016, 08:59
- Znuny Version: 3.1.12
- Real Name: Sujan Shrestha
- Company: Classictech
Re: Owner Update and Ticket Update
I am using Otrs 3.1.12 .
Re: Owner Update and Ticket Update
OTRS 3.1. is outdated and out of support. Please upgrade and use the Generic Interface based Webservices. http://otrs.github.io/doc/manual/admin/ ... -connector
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
szn0007
- Znuny newbie
- Posts: 28
- Joined: 10 Jul 2016, 08:59
- Znuny Version: 3.1.12
- Real Name: Sujan Shrestha
- Company: Classictech
Re: Owner Update and Ticket Update
@jojo if i upgrade the otrs system. will my php code work same as in otrs 3.1.12.
-
szn0007
- Znuny newbie
- Posts: 28
- Joined: 10 Jul 2016, 08:59
- Znuny Version: 3.1.12
- Real Name: Sujan Shrestha
- Company: Classictech
Re: Owner Update and Ticket Update
I updated my otrs to version 5. How to use connectors? any suggestions