synchronize user data

[dfoliveira]

Hello,
I would like and help to synchronize the data of users who are in AD. Currently the OTRS synchronizes the Name and surname, user, email and ID, is it possible to also synchronize the phone, address and comment?

thank you

[skullz]

If agent profile,
viewtopic.php?p=169633#p169633

For customer user, you just can expand the customer user mapping array with the additional attributes. E.g: sync telephonenumber from AD to otrs

Code: Select all

[ 'UserPhone',      'Phone',      'telephonenumber', 1, 0, 'var', '', 0 ],