[SOLVED] Cant click any buttons or type anything

Moderator: crythias

Post Reply
fightstarr20
Znuny newbie
Posts: 5
Joined: 13 Apr 2011, 16:58
Znuny Version: 3.0.6

[SOLVED] Cant click any buttons or type anything

Post by fightstarr20 »

Help!

All of a sudden in my OTRS install, I am unable to type anything into the login box, I am also unable to click any buttons on a browser where I am already logged in.

I was changing some settings in the files but was wondering if anyone had any idea of anything specific that would cause this sort of behaviour?
Last edited by fightstarr20 on 14 Apr 2011, 17:40, edited 1 time in total.
thomkortekaas
Znuny newbie
Posts: 61
Joined: 17 Dec 2010, 13:22
Znuny Version: 3.0

Re: Cant click any buttons or type anything

Post by thomkortekaas »

Does restarting Apache solve this?

And don't know something specific. I did this also before, I bricked my OTRS (test)install because of too many changes at once.
OTRS 3.0.7 with MySQL on Windows server 2003 r2 server with AD integration for customers.
fightstarr20
Znuny newbie
Posts: 5
Joined: 13 Apr 2011, 16:58
Znuny Version: 3.0.6

[SOLVED] Cant click any buttons or type anything

Post by fightstarr20 »

It was a permissions issues, I had been messing about and managed to chown everything. I got into an even worse mess trying to fix it!

I have ended up reinstalling from scratch and now everything is working fine
MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Re: [SOLVED] Cant click any buttons or type anything

Post by MichaelR »

If you are in linux, otrs.SetPermissions.pl
If you are in windows, 'Everyone' permissions
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText
Post Reply