Check System Time vs Current Timestamp

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zhakal
Znuny newbie
Posts: 47
Joined: 30 Jul 2011, 20:06
Znuny Version: 3.0.11

Check System Time vs Current Timestamp

Post by zhakal »

When using the Overview: Support Assessment i find the following "error"

Check "System Time" vs "Current Timestamp".

There is a material difference (43201 seconds) between application server (1313691961) and database server (1313648760) time.

When checking the time the App server is set to CEST and database server the same (GMT + 2). When looking they seem to be set correctly and the time difference is 1-2 seconds when comparing.

What does this field actually point to and check for time? Is it the system time or another time set somewhere?

Server type is: SQL 2008 , Redhat EL 5, OTRS 3.0.9
OTRS 3.0.11 , RHLE 5.6 & CentOS 6
MSSQL 2008 R2 , Windows 2008 R2
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jayadeep
Znuny newbie
Posts: 13
Joined: 09 Apr 2012, 11:17
Znuny Version: OTRS 3.1.2
Real Name: jayadeep
Company: reddy

Re: Check System Time vs Current Timestamp

Post by jayadeep »

i am also facing the same issue.

Initiall both our application server and database server are at EST, we updated both application server and database server to GMT.
Then there is an error at Overview: Support Assessment

Check "System Time" vs "Current Timestamp".

There is a material difference (-3600 seconds) between application server (1342099665) and database server (1342103265) time.

Any help is appreciated in resolving this

Thanks in advance,
Jayadeep.
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