After upgrading OTRS from 3.1.10 to 3.2.x there is no possibility to create a ticket in customer panel. There is no expanding menu when I navigate mouse to the "My Tickets" button.
To solve this issue I deleted my ZZZAuto.pm and ZZZAAuto.pm files, then made screenshots of Config Settings in Ticket -> Frontend::Customer::ModuleRegistration, identified the differents bitween my old Frontend::Customer::ModuleRegistration setting and new, and then added two new Groups with Submenus.
[solved] No possibility to create a ticket in customer panel
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firebolt
- Znuny newbie
- Posts: 47
- Joined: 21 Sep 2012, 07:55
- Znuny Version: 5.0.10
- Real Name: Игорь (Igor)
[solved] No possibility to create a ticket in customer panel
OTRS 6.0.20, Debian GNU/Linux 9 stretch