OTRS ITSM default values

dcorbera · Post by **dcorbera** » 17 Dec 2013, 18:22

Creating a change, is there any way to put default values per user ? For example, when user A creates a change, the category value should be 1, and for user B, it should be 2.
Many thanks.

dcorbera · Post by **dcorbera** » 13 Jan 2014, 18:57

Any response?
Thanks

Post by **jojo** » 13 Jan 2014, 19:27

based on your questions you should consider buying professional support and consultancy.

for your question, the answer is no

Znuny and ((OTRS)) Community Edition

OTRS ITSM default values

OTRS ITSM default values

Re: OTRS ITSM default values

Re: OTRS ITSM default values