Apache2::Reload error after OTRS4 upgrade

Moderator: crythias

Post Reply
numerouno
Znuny newbie
Posts: 26
Joined: 19 Jun 2014, 13:02
Znuny Version: OTRS 4.0.3

Apache2::Reload error after OTRS4 upgrade

Post by numerouno »

Hello OTRS community,

I have fresh install of OTRS 3.3 on RHEL6.5, OTRS3.3 runs fine with no issues.
However after following upgrade path to OTRS4 Beta4 the httpd service refuses to start.
Error log shows:
[Wed Oct 29 03:40:31 2014] [error] Can't load Perl module Apache2::Reload for server ip-172-31-21-165.ap-southeast-1.compute.internal:0, exiting...
[Wed Oct 29 03:50:59 2014] [error] Can't locate Apache2/Reload.pm in @INC (@INC contains: /usr/Custom /usr/Kernel/cpan-lib /usr /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) at (eval 150) line 3.\n

Appears Perl module Apache2::Reload is missing, which I believe is an optional module. I tried installing Perl module without success.

Can anyone provide a pointer.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Apache2::Reload error after OTRS4 upgrade

Post by jojo »

installl the module
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Post Reply