installation of Znuny and Kix in the same system

[wgadmin]

Hello,

at the moment, I'm running OTRS 4.0.9 with Znuny4OTRS-Repo and KIX4OTRS. It's working quite good. I now tried to install a new system with OTRS 5.0.8 and Znuny plus KIX4OTRS. After I installed Znuny, I get the following error when trying to install KIX4OTRS:

Code: Select all

 Message: Can't install/upgrade package, file var/httpd/htdocs/js/Core.UI.InputFields.js already used in package Znuny4OTRS-Repo-3.0.28!

I tried the other way around, installed KIX4OTRS at first, but then I get the same error, saying Core.UI.InputFields.js used by KIX4OTRS. I also tried to install on command line and via the webinterface, still the same.

I'm not sure, whether it's still possible to install both packages.

Anyone with the same error or a way around this problem?

Thanks for your help!

[EXG133]

OTRS has the folder /opt/otrs/Custom/ where you can place files that are different from the standard.
Both packages try to place their modified version in this location.
To fix it you would need to create a file that will work for both packages and repeat this at every upgrade of either package. Not recommended.

[wgadmin]

thank you for the information.

I won't install the Znuny repo package then.