Hi Support
i am facing below error when i am sending email from OTRS from.
this address is registered as system address and cannot be used.
Please let us know where i can change this and how to resolve this issue.
My OTRS version is otrs-5.0.14-02.noarch
Regards
Puneet Sharma
OTRS version is otrs-5.0.14-02.noarch
Moderator: crythias
Re: OTRS version is otrs-5.0.14-02.noarch
don't try to send to emails addresses which are assigned to OTRS and therefore will loop back to it. It is not an error or bug it is intented functionality to protect OTRS from double messages
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 24
- Joined: 14 Mar 2016, 08:04
- Znuny Version: otrs 4.14
- Real Name: puneet sharma
- Company: onebcg
Re: OTRS version is otrs-5.0.14-02.noarch
Thanks For your reply
but OTRS 4 there is no any problem like that. only OTRS 5 has problem.
but OTRS 4 there is no any problem like that. only OTRS 5 has problem.
Re: OTRS version is otrs-5.0.14-02.noarch
That was a bug in some OTRS 4 versions
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 24
- Joined: 14 Mar 2016, 08:04
- Znuny Version: otrs 4.14
- Real Name: puneet sharma
- Company: onebcg
Re: OTRS version is otrs-5.0.14-02.noarch
Hi Support
OTRS 5
When i am creating new email ticket then i am select queue where i am going to send email but email signatire feild showing is empty.
i had created signature and attached with selected queue please help me to sorout this issue.
Thanks
OTRS 5
When i am creating new email ticket then i am select queue where i am going to send email but email signatire feild showing is empty.
i had created signature and attached with selected queue please help me to sorout this issue.
Thanks
Re: OTRS version is otrs-5.0.14-02.noarch
This is not a support channel. Please contact your support team via email.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com