Hello
Since a few days, I receive the following message from the Cron Scheduler :
ERROR: OTRS-otrs.Console.pl-Maint::FormDraft::Delete-66 Perl: 5.16.3 OS: linux Time: Thu Apr 27 08:55:10 2023
Message: FormDraft with ID '2' not found!
Traceback (22774):
Module: Kernel::System::FormDraft::FormDraftGet Line: 208
Module: Kernel::System::FormDraft::FormDraftDelete Line: 472
Module: Kernel::System::Console::Command::Maint::FormDraft::Delete::Run Line: 86
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: (eval) Line: 143
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 122
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 332
Module: main::Start Line: 332
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 153
I seems that it can't find this draft in database, but I don't know how to check this, and how to remove this alert.
Any ideas ?
Thanks
[solved] TicketDraftDeleteExpired : FormDraft with ID not found
Moderator: crythias
[solved] TicketDraftDeleteExpired : FormDraft with ID not found
Last edited by ngomes on 16 May 2023, 11:05, edited 1 time in total.
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- Znuny Employee
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Re: TicketDraftDeleteExpired : FormDraft with ID not found
Hi,
I would first recommend deleting the cache, killing all Daemons and restarting them. See if the error continues.
I would first recommend deleting the cache, killing all Daemons and restarting them. See if the error continues.
Re: TicketDraftDeleteExpired : FormDraft with ID not found
Hi
Thank you, deleting the cache has solved the issue
Thank you, deleting the cache has solved the issue