Hi,
during investigation for my issue viewtopic.php?f=62&p=178358, I discovered a preconfigured article action : MarksAsImportant.
For the moment, it is only accessible to admin users.
How can I allow my users to access this article action?
Thank you
Gérald
add article action, how to?
Moderator: crythias
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- Znuny newbie
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- Znuny Version: znuny 6.5.1
- Real Name: Gérald Salin
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add article action, how to?
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znuny 6.5.6
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znuny 6.5.6
postgresql 13
Rocky 8
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- Znuny Employee
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Re: add article action, how to?
Hi, this option is reserved for the agent who is the owner or responsible for the ticket locked to them. Hope that helps.