Hello together,
In AgentTicketZoom there is the gear icon for settings
Here the users can configure their Articles view between:
- show one article
- show all articles
Is there a global setting to deactivate this feature 
or
a option to enforce "show all articles"
I could not find it in system configuration
and where in the database is this setting persisted per user?
Or better to ask, how can I reset it to "show all articles"
			
			
									
						
							Config "Article Display" setting in AgentTicketZoom, where?
Moderator: crythias
- 
				hkais
 - Znuny wizard
 - Posts: 371
 - Joined: 16 Apr 2016, 08:55
 - Znuny Version: see in post
 - Real Name: Hans
 - Contact:
 
Config "Article Display" setting in AgentTicketZoom, where?
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO power users and admins
Specialized for AI-based Solutions with Znuny
IT Governance Portal
			
						Specialized for AI-based Solutions with Znuny
IT Governance Portal
- 
				hkais
 - Znuny wizard
 - Posts: 371
 - Joined: 16 Apr 2016, 08:55
 - Znuny Version: see in post
 - Real Name: Hans
 - Contact:
 
Re: Config "Article Display" setting in AgentTicketZoom, where?
hello together,
I cannot find anything related into this on the system configuration? Also tried it on latest znuny 7.0.
Is there any option to display always all articles?
			
			
									
						
							I cannot find anything related into this on the system configuration? Also tried it on latest znuny 7.0.
Is there any option to display always all articles?
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO power users and admins
Specialized for AI-based Solutions with Znuny
IT Governance Portal
			
						Specialized for AI-based Solutions with Znuny
IT Governance Portal
- 
				skullz
 - Znuny superhero
 - Posts: 658
 - Joined: 24 Feb 2012, 03:58
 - Znuny Version: LTS and Features
 - Real Name: Mo Azfar
 - Location: Kuala Lumpur, MY
 - Contact:
 
Re: Config "Article Display" setting in AgentTicketZoom, where?
Code: Select all
Ticket::Frontend::AgentZoomExpandMy Github 
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
			
						OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English