error while importing customers

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morant
Znuny newbie
Posts: 1
Joined: 17 Jun 2010, 14:59
Znuny Version: 2.4.7

error while importing customers

Post by morant »

Hello
using the ciustomerImportExport module from ITSM, I have this error after importing few lines of csv file containing my customers.
Idon't know which line has the problem since the process does not import in the order of the file (which I have carefully check its content).
The error message could be more verbose.
Do you know how i could solve this problem

Thank a lot in advance
N Morant

Code: Select all

Software error:

Malformed UTF-8 character (fatal) at C:/PROGRA~1/OTRS/OTRS//Kernel/System/CheckItem.pm line 125.

For help, please send mail to the webmaster (webmaster@somenet.com), giving this error message and the time and date of the error. 
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