Login dont work

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jlohman
Znuny newbie
Posts: 2
Joined: 12 Aug 2010, 12:23
Znuny Version: 3.0.0.beta 1

Login dont work

Post by jlohman »

Hi there,


I have worked a few day with OTRS and now i cant login with my username.

I cant use root also he dont know it.

Please help me out otherwise i lose al the data.

kind regards,
Jan
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Login dont work

Post by jojo »

than use the password lost functionality
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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peter_sk
Znuny newbie
Posts: 53
Joined: 10 Jun 2010, 09:27
Znuny Version: 2.4.7

Re: Login dont work

Post by peter_sk »

Try:
username: root@localhost
password: root

Peter
OTRS 2.4.7 with ITSM 2.0.3. running on Linux Fedora 12
fbobraga
Znuny newbie
Posts: 77
Joined: 15 Jul 2010, 20:04
Znuny Version: 2.4.7
Contact:

Re: Login dont work

Post by fbobraga »

if you have changed $Self->{'AuthModule'} to LDAP, back it temporary to BD: this will alow you to use the root@localhost account
Evaluation/pilot: OTRS 2.4.7 on Linux (CentOS 5.4) with MySQL database connected to an Active Directory for Agents and Customers.
jlohman
Znuny newbie
Posts: 2
Joined: 12 Aug 2010, 12:23
Znuny Version: 3.0.0.beta 1

Re: Login dont work

Post by jlohman »

Thank you,

The problem is solft his self.

Jan
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