customer web interface

[peacefrog]

Otrs 2.4.7, suse.

Configured /opt/otrs/Kernet/Output/HTML/Standart/CustomerTicketZoom.dtl to add Ticket number to Subject of follow up in customer web interface using:

(Line 179)
<input type="text" name="Subject" value="[Ticket#$Data{"TicketNumber"}] Ticket update" size="70"/>

Question:

Is it possible to add original Subject of ticket as well? $QData{"Subject","30"} does not work for me

Thank you for your help.

[peacefrog]

got it

you must use $QData{"Title","80"}

<input type="text" name="Subject" value="[Ticket#$Data{"TicketNumber"}] $QData{"Title","80"}" size="70"/>

Will give you correct subject in customer web interface