Hello,
I wanted to ask you which experiences you have collected with OTRS on Windows and what about OTRS 4 being available just for Linux (without Windows installer anymore). The capeIT's experience and community feedback we collected shows that there are many performance problems and even cases of instability of OTRS systems running on Windows. We even have been advising against installation of older OTRS versions on Windows.
We summarized it in our press release:
http://www.cape-it.de/en/company/press/ ... uppor.html
What is your opionion about it?
Regards,
Anna
Performance and instability problems with OTRS versions on Windows
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- Znuny advanced
- Posts: 115
- Joined: 14 Nov 2011, 10:11
- Znuny Version: 3.3.x
- Real Name: Anna Brakoniecka
Performance and instability problems with OTRS versions on Windows
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Anna Brakoniecka
c.a.p.e. IT® GmbH - ...cape it easy
http://www.cape-it.de
http://twitter.com/capeit
http://www.facebook.com/capeIT
https://plus.google.com/114925213123595998821/posts
https://www.xing.com/companies/c.a.p.e.itgmbh
Anna Brakoniecka
c.a.p.e. IT® GmbH - ...cape it easy
http://www.cape-it.de
http://twitter.com/capeit
http://www.facebook.com/capeIT
https://plus.google.com/114925213123595998821/posts
https://www.xing.com/companies/c.a.p.e.itgmbh
Re: Performance and instability problems with OTRS versions on Windows
Hi,
sounds good
see my signature, and you have my opinion
Flo
sounds good
see my signature, and you have my opinion
Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
-
- Znuny expert
- Posts: 213
- Joined: 04 Nov 2012, 23:58
- Znuny Version: OTRS 4.x
- Real Name: Esteban
- Company: NORTON DE COLOMBIA
Re: Performance and instability problems with OTRS versions on Windows
Nice reading.
And this summarize my experience with OTRS installations on Windows:
the more bigger the installation becomes, the more frequently they are. I tried plack perl as the web server and iis as a reverse proxy but under that setup, it doesnt get any better (for example in some cases OTRS doesnt return appropiate headers, which ends in an gateway error)
And this summarize my experience with OTRS installations on Windows:
Code: Select all
All of suddenly, errors 500 everywhere
Re: Performance and instability problems with OTRS versions on Windows
We suggest since years not to use windows on production systems. Also the xxx will help windows users on migration to linux or managed systems.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny advanced
- Posts: 115
- Joined: 14 Nov 2011, 10:11
- Znuny Version: 3.3.x
- Real Name: Anna Brakoniecka
Re: Performance and instability problems with OTRS versions on Windows
OK, thanks for your feedback
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Anna Brakoniecka
c.a.p.e. IT® GmbH - ...cape it easy
http://www.cape-it.de
http://twitter.com/capeit
http://www.facebook.com/capeIT
https://plus.google.com/114925213123595998821/posts
https://www.xing.com/companies/c.a.p.e.itgmbh
Anna Brakoniecka
c.a.p.e. IT® GmbH - ...cape it easy
http://www.cape-it.de
http://twitter.com/capeit
http://www.facebook.com/capeIT
https://plus.google.com/114925213123595998821/posts
https://www.xing.com/companies/c.a.p.e.itgmbh
Re: Performance and instability problems with OTRS versions on Windows
Can only agree with the opinions expressed here. Windows is not suitable for production. For testing/demos I find the appliance to be the best solution.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache