Hi guys,
I use the OTRS 6.0.29. I have create some dynamic fields type ticket. I want to add this fields in status view as columns. I have change the system configuration in Ticket::Frontend::AgentTicketStatusView###DefaultColumns and i have add the dynamic fields like DynamicField_NameOfDynamicField. In status view from the settings i have dropped the column to visible columns but not showing. It's some OTRS bug? Can anyone help me?
Thanks
Dynamic Fields in the status view
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- Znuny newbie
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- Znuny Version: 6.0.29
- Real Name: Chris Ntafetsios
Dynamic Fields in the status view
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Last edited by ntaf on 19 Feb 2021, 12:14, edited 2 times in total.
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- Administrator
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Re: Dynamic Fields in the status view
Hi,
Please show the dynamic field definition.
- Roy
Please show the dynamic field definition.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny newbie
- Posts: 3
- Joined: 03 Feb 2021, 12:23
- Znuny Version: 6.0.29
- Real Name: Chris Ntafetsios
Re: Dynamic Fields in the status view
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