Hello,
if an agent searches for customer in the Customer Management area putting an asterisk in the field, he receives the whole list of customers. But he should only see the customers linked to his group, just for privacy. How can one solve that?
Customers search filter
Re: Customers search filter
Aents are able to see all customers. So this works as designed
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Customers search filter
Thanks for your reply.