Can you help to pass logged in user id in http-link
For Example :
Pass logged in agent id in link
[ 'UserPhone', 'Phone', 'phone', 1, 0, 'var', 'click2dial.pl?CustID=[% Data.AgentID%]', 0],
Something like above and get URL like :
http://192.168.2.122/otrs/click2dial.pl?CustID=12
click to call implementation, get logged in Agent ID
Moderator: crythias
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Re: click to call implementation, get logged in Agent ID
Hi,
Did you tried UserID?
- Roy
Did you tried UserID?
- Roy
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Do you want to contribute or want to know where it goes ?
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Re: click to call implementation, get logged in Agent ID
root wrote:Hi,
Did you tried UserID?
- Roy
hello roy
yes i have tried UserID but its not working ...
Actually i want to implement click to call so i have tried above method.... now I am trying to implement this from AgentTicketZoom.tt file ...
i want userphone with the link ( https://192.168.2.11/clickcall/OtrsC2C. ... &agentid=1 )
AgentID or Agent login or agent email(Any information related to logged in agent ) is needed ..
help is needed .... plz suggest something ..
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Re: click to call implementation, get logged in Agent ID
Hi,
I hope you talk about the ID of the owner, then Data.OwnerID works.
- Roy
I hope you talk about the ID of the owner, then Data.OwnerID works.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny newbie
- Posts: 38
- Joined: 16 Aug 2017, 11:26
- Znuny Version: OTRS 5
- Real Name: sameer sardar
- Company: ENS
Re: click to call implementation, get logged in Agent ID
Thanks Royroot wrote:Hi,
I hope you talk about the ID of the owner, then Data.OwnerID works.
- Roy
it worked ...
you always helped me ...
Thanks Again