Hi everybody,
we are using znuny 6.0.3.4.
So we have many suspected spam mails which we move to another queue via GenericAgent. Sometimes there is a result of over 100+ Tickets, but only 30 tickets will be shown. In order to review the tickets it would be nice to see all affected tickets or a number of 2000.
Is it possible to show all affected tickets? Or increase the number of shown affected tickets?
Thanks in advance.
GenericAgent - show more than 30 affected tickets
Moderator: crythias
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- Real Name: Roy Kaldung
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Re: GenericAgent - show more than 30 affected tickets
Hi,
Is here: https://github.com/znuny/Znuny/blob/rel ... t.pm#L1539
Copy the file Kernel/Modules/AdminGenericAgent.pm to Custom/Kernel/Modules/AdminGenericAgent.pm and changethe value. And keep track if the original file changes and adjust your change accordingly.
- Roy
Is here: https://github.com/znuny/Znuny/blob/rel ... t.pm#L1539
Copy the file Kernel/Modules/AdminGenericAgent.pm to Custom/Kernel/Modules/AdminGenericAgent.pm and changethe value. And keep track if the original file changes and adjust your change accordingly.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: GenericAgent - show more than 30 affected tickets
Hi,
perfect, that solved my problem.
thank you!
perfect, that solved my problem.
thank you!