I am getting the following error message in the Package Manager when trying to update packages:
Can't perform GET on https://addons.znuny.com/api/addon_repo ... c/otrs.xml: 500 Can't connect to addons.znuny.com:443
No changes have been made and it worked a few months ago.
Also, possibly related, this page https://www.znuny.com/en/add-ons/znuny4otrs-repository shows different links to the repo:
1. <cut>/1029/latest
2. <cut>/1029:latest
Option 2 results in "Username/Password Authentication Failed".
Can't connect to addons.znuny.com:443
Moderator: crythias
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Re: Can't connect to addons.znuny.com:443
Hi,
Please execute as OTRS user this command:
bin/otrs.Console.pl Dev::Code::CPANUpdate
- Roy
Please execute as OTRS user this command:
bin/otrs.Console.pl Dev::Code::CPANUpdate
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
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Re: Can't connect to addons.znuny.com:443
Great, thank you, that worked.
bin/otrs.Console.pl Dev::Code::CPANUpdate --mode stable
Updating CPAN::Audit...
Updating Mozilla::CA...
And I see in the changelog file that Mozilla/CA was updated in Znuny 6.0.38.
bin/otrs.Console.pl Dev::Code::CPANUpdate --mode stable
Updating CPAN::Audit...
Updating Mozilla::CA...
And I see in the changelog file that Mozilla/CA was updated in Znuny 6.0.38.
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Re: Can't connect to addons.znuny.com:443
Hi, i'm with OTRS 6.0.16 and this Command " Dev::Code::CPANUpdate " doesn't exist on my version.
Can i install any add-on from Package Manager or i need to upgrade the version of OTRS to resolve this?
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Re: Can't connect to addons.znuny.com:443
Hi,
- Roy
Then it's time to update to the latest 6.0 which is 6.0.44 today.MaximoPino wrote: ↑26 Jul 2022, 12:53 Hi, i'm with OTRS 6.0.16 and this Command " Dev::Code::CPANUpdate " doesn't exist on my version.
The outdated Mozilla::CA does not prevent installing package via upload. But you should consider the possibility that some add-ons might expect a newer version. 6.0.16 is dated back to 2019-01-18MaximoPino wrote: ↑26 Jul 2022, 12:53 Can i install any add-on from Package Manager or i need to upgrade the version of OTRS to resolve this?
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
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Do you want to contribute or want to know where it goes ?
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Re: Can't connect to addons.znuny.com:443
root wrote: ↑26 Jul 2022, 13:09 Hi,
Then it's time to update to the latest 6.0 which is 6.0.44 today.MaximoPino wrote: ↑26 Jul 2022, 12:53 Hi, i'm with OTRS 6.0.16 and this Command " Dev::Code::CPANUpdate " doesn't exist on my version.
- Roy
Then, i should upgrade to version 6.0.44 ? ( i saw that this version is znuny on the download link , it's okay if my version are this: OTRS::ITSM 6 (6.0.16) ? )
Can i follow this Manual right?
Thanks in Advance!
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Re: Can't connect to addons.znuny.com:443
Hi,MaximoPino wrote: ↑26 Jul 2022, 14:31root wrote: ↑26 Jul 2022, 13:09 Hi,
Then it's time to update to the latest 6.0 which is 6.0.44 today.MaximoPino wrote: ↑26 Jul 2022, 12:53 Hi, i'm with OTRS 6.0.16 and this Command " Dev::Code::CPANUpdate " doesn't exist on my version.
- Roy
Then, i should upgrade to version 6.0.44 ? ( i saw that this version is znuny on the download link , it's okay if my version are this: OTRS::ITSM 6 (6.0.16) ? )
Can i follow this Manual right?
Thanks in Advance!
from 6.0.16 to 6.0.44 is just a patch level update and described in the manual of the OTRS Community Edition: https://doc.znuny.org/doc/manual/admin/ ... ating.html
The ITSM is "just" a package / set of packages which matches the framework version.
The manual you pointed to is for upgrading to 6.1, 6.2, 6.3, and then 6.4
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?