Hi,
We want to record the working time for each action on the ticket (creation of a note, or creating a phoneticket, which is the same like note). Currently, we do this via accounted time.
We need to know the start and end time for each note. The resulting working time should be saved as a total. But the start and end time of the processing should also be saved for each note.
Does anyone have a solution?
Thanks for you help.
J.
Time accounting : account time for each note
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Re: Time accounting : account time for each note
Not without development, but here is an idea from another user.
viewtopic.php?f=60&t=17507&p=68171&hili ... ing#p68171
Hope that helps.
viewtopic.php?f=60&t=17507&p=68171&hili ... ing#p68171
Hope that helps.