Ticket Number Descending?

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tupson
Znuny advanced
Posts: 133
Joined: 07 Oct 2015, 05:54
Znuny Version: 7.0.2
Real Name: Tony
Company: Upson Productions, LLC
Location: DC

Ticket Number Descending?

Post by tupson »

Greetings,

I would like my Ticket "No." to show most recent response at the top. Where is this setting?

As you see below, it starts at #1... but if there are 100 responses, I have to scroll all the way down to see it. I'd like the most recent responses to be at the top.

Image
Tony :mrgreen:
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
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root
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Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
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Contact:
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Re: Ticket Number Descending?

Post by root »

Hi,

See the SysConfig Ticket::Frontend::ZoomExpandSort

- Roy
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Do you want to contribute or want to know where it goes ?
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tupson
Znuny advanced
Posts: 133
Joined: 07 Oct 2015, 05:54
Znuny Version: 7.0.2
Real Name: Tony
Company: Upson Productions, LLC
Location: DC

Re: Ticket Number Descending?

Post by tupson »

root wrote: ↑04 Dec 2019, 22:39 Hi,

See the SysConfig Ticket::Frontend::ZoomExpandSort

- Roy
BINGO, thanks !
Tony :mrgreen:
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
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