Hi all,
I'm using OTRS 3.1.5 and I created some agent with read only permissions on queues.
They can access tickets using the search function but they don't see anything in the dashboard.
How can I enable the dashboard for these users too?
Thanks!
--
Fabio
Search found 1 match
- 25 Jul 2012, 15:05
- Forum: Help
- Topic: Read only agent
- Replies: 0
- Views: 281