Read only agent

Moderator: crythias

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fabiolous
Znuny newbie
Posts: 1
Joined: 25 Jul 2012, 14:52
Znuny Version: 3.1.5

Read only agent

Post by fabiolous »

Hi all,
I'm using OTRS 3.1.5 and I created some agent with read only permissions on queues.
They can access tickets using the search function but they don't see anything in the dashboard.
How can I enable the dashboard for these users too?

Thanks!

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Fabio
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Fabio
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