Search found 7 matches

by Bravo
28 Feb 2014, 18:18
Forum: Help
Topic: OTRS migration 3.0.11 to latest on Ubuntu 10
Replies: 3
Views: 713

Re: OTRS migration 3.0.11 to latest on Ubuntu 10

Dear Crythias,

My query is OTRS migration 3.0.11 to OTRS latest version -- not ubuntu.
by Bravo
28 Feb 2014, 18:09
Forum: Help
Topic: OTRS migration 3.0.11 to latest on Ubuntu 10
Replies: 3
Views: 713

OTRS migration 3.0.11 to latest on Ubuntu 10

Currently OTRS 3.0.11 is installed on Ubuntu 10.04.2 LTS.

please share the migration guide with OTRS latest version download link for Ubuntu.

i am new in OTRS solution Kindly share the step by step screenshot migration guide.
by Bravo
28 Feb 2014, 16:09
Forum: Help
Topic: Unable to receive feedback survey form using OTRS
Replies: 3
Views: 794

Re: Unable to receive feedback survey form using OTRS

Hi Crythias,

Thanks for your reply.

can you please help me how to fix this issue.

i would appreciate if you could share the solution step by step.
by Bravo
28 Feb 2014, 15:41
Forum: Help
Topic: Unable to receive feedback survey form using OTRS
Replies: 3
Views: 794

Unable to receive feedback survey form using OTRS

User is unable to receive feedback survey form using OTRS.

we have configured that, once the ticket is close so after that user automatically receive the feedback survey forum but now user is unable to receive feedback survey form email.

i have noticed in the System logs this error "Can't create ...
by Bravo
30 Dec 2013, 14:03
Forum: General
Topic: OTRS feedback issue
Replies: 5
Views: 1474

Re: OTRS feedback issue

Can you please share the solution in detail

Thanks crythias
by Bravo
30 Dec 2013, 10:24
Forum: General
Topic: OTRS feedback issue
Replies: 5
Views: 1474

Re: OTRS feedback issue

more details, Kindly see the attached screenshot.
by Bravo
30 Dec 2013, 10:23
Forum: General
Topic: OTRS feedback issue
Replies: 5
Views: 1474

OTRS feedback issue

While giving feedback client facing following error . link is https://74.208.223.143/otrs/public.pl?A ... c88479f33b . please do needful .