Znuny Open Source Ticketsystem

Dear Crythias,

My query is OTRS migration 3.0.11 to OTRS latest version -- not ubuntu.

Currently OTRS 3.0.11 is installed on Ubuntu 10.04.2 LTS.

please share the migration guide with OTRS latest version download link for Ubuntu.

i am new in OTRS solution Kindly share the step by step screenshot migration guide.

Hi Crythias,

Thanks for your reply.

can you please help me how to fix this issue.

i would appreciate if you could share the solution step by step.

User is unable to receive feedback survey form using OTRS.

we have configured that, once the ticket is close so after that user automatically receive the feedback survey forum but now user is unable to receive feedback survey form email.

i have noticed in the System logs this error "Can't create ...

Can you please share the solution in detail

Thanks crythias

more details, Kindly see the attached screenshot.

While giving feedback client facing following error . link is https://74.208.223.143/otrs/public.pl?A ... c88479f33b . please do needful .