Search found 3 matches

by donrtowery
20 Nov 2010, 00:33
Forum: Help
Topic: multiple ldap backends
Replies: 1
Views: 1305

multiple ldap backends

My company is in the process of a merger. We have 2 different domains at the moment and users (customers and agents) on both domains. I've got otrs authenticating from LDAP on both domains, however when I go into customer search, I can only see customers from 1 domain. Any help would be appreciated ...
by donrtowery
19 Nov 2010, 00:15
Forum: Help
Topic: Software error
Replies: 2
Views: 1651

Re: Software error

This is what is in line 588 of AgentFAQ.pm


$Frontend{LanguageOption} = $Self->{LayoutObject}->OptionStrgHashRef(
Data => { $Self->{FAQObject}->LanguageList() },
Name => 'LanguageID',
LanguageTranslation => 0,
Selected => $Self->{UserLanguage},
);

by donrtowery
18 Nov 2010, 23:51
Forum: Help
Topic: Software error
Replies: 2
Views: 1651

Software error

getting this error when trying to access the menu options under FAQ, OTRS 3.0.1

Software error:
Can't locate object method "OptionStrgHashRef" via package "Kernel::Output::HTML::Layout" at /opt/otrs//Kernel/Modules/AgentFAQ.pm line 588.

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