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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

67237 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

73370 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

195870 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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[SOLVED] Sharing ETL files, job and cube for an OTRS DW using Pentaho and PostgreSQL

Last post by nedmaj « 17 May 2018, 21:09
Replies: 5
by nedmaj » 03 Aug 2017, 22:07

5 Replies

29321 Views

Last post by nedmaj
17 May 2018, 21:09
customer filed -->SLAMandatory

Last post by reneeb « 16 May 2018, 16:21
Replies: 1
by stryker » 16 May 2018, 11:51

1 Replies

16206 Views

Last post by reneeb
16 May 2018, 16:21
how to use StdSubject addon?

Last post by Thomymaster « 16 May 2018, 11:52
Replies: 7
by Thomymaster » 27 Apr 2018, 11:56

7 Replies

33493 Views

Last post by Thomymaster
16 May 2018, 11:52
Reduce the number of database connections

Last post by iclaude « 16 May 2018, 11:01

by iclaude » 16 May 2018, 11:01

0 Replies

33360 Views

Last post by iclaude
16 May 2018, 11:01
Pending Reminder tickets in Closed tab of CustomerOverview

Last post by mstrd308 « 16 May 2018, 09:58
Replies: 1
by dirkom » 14 May 2018, 11:56

1 Replies

35092 Views

Last post by mstrd308
16 May 2018, 09:58
OTRS 6 - Bulletin board

Last post by reneeb « 15 May 2018, 17:32
Replies: 7
by aeg » 14 May 2018, 14:57

7 Replies

18673 Views

Last post by reneeb
15 May 2018, 17:32
Tickets locked and Can't connect to Product News server

Last post by skilled « 15 May 2018, 09:20
Replies: 17
by skilled » 04 May 2018, 10:19

17 Replies

29223 Views

Last post by skilled
15 May 2018, 09:20
Generic agent for Pending Ticket status?

Last post by thunter28 « 10 May 2018, 13:24
Replies: 3
by thunter28 » 09 May 2018, 13:33

3 Replies

22487 Views

Last post by thunter28
10 May 2018, 13:24
Change View Mode [Force Desktop or disable Mobile mode]

Last post by jojo « 09 May 2018, 19:12
Replies: 3
by zell » 13 May 2016, 09:23

3 Replies

22763 Views

Last post by jojo
09 May 2018, 19:12
Dynamic field data not showing up in Agent Queue View

Last post by kvytla « 08 May 2018, 15:12
Replies: 6
by kvytla » 11 Mar 2018, 09:25

6 Replies

36860 Views

Last post by kvytla
08 May 2018, 15:12
[SOLVED] OTRS ESTABLISH PRIORITY ON QUEUE

Last post by klausneil « 04 May 2018, 23:07
Replies: 7
by klausneil » 03 May 2018, 05:17

7 Replies

27678 Views

Last post by klausneil
04 May 2018, 23:07
[CLOSED] OTRS ENABLE SERVICES OPTION

Last post by klausneil « 03 May 2018, 20:00
Replies: 10
by klausneil » 18 Apr 2018, 03:42

10 Replies

37723 Views

Last post by klausneil
03 May 2018, 20:00
Session Invalid

Last post by root « 03 May 2018, 08:40
Replies: 1
by ronaldjerardmedina » 03 May 2018, 07:53

1 Replies

20950 Views

Last post by root
03 May 2018, 08:40
Customer User in TicketOverview Small

Last post by fcasal « 03 May 2018, 07:40
Replies: 1
by jff » 03 May 2018, 00:41

1 Replies

21890 Views

Last post by fcasal
03 May 2018, 07:40
Resolution Time according to calendar assigned

Last post by pmn « 02 May 2018, 07:56

by pmn » 02 May 2018, 07:56

0 Replies

45602 Views

Last post by pmn
02 May 2018, 07:56
[OTRS6] AgentTicketQueue - missing Queues

Last post by klsoft « 27 Apr 2018, 11:06
Replies: 4
by klsoft » 25 Apr 2018, 10:45

4 Replies

29648 Views

Last post by klsoft
27 Apr 2018, 11:06
Access Control List for Agent queue access

Last post by Mazowinski « 26 Apr 2018, 13:54
Replies: 3
by Mazowinski » 26 Apr 2018, 12:22

3 Replies

27237 Views

Last post by Mazowinski
26 Apr 2018, 13:54
european format for <OTRS_TICKET_Created>

Last post by Snowmanko « 24 Apr 2018, 15:13
Replies: 5
by mmmatty » 27 Nov 2013, 14:30

5 Replies

34474 Views

Last post by Snowmanko
24 Apr 2018, 15:13
Make attachments mandatory

Last post by iclaude « 24 Apr 2018, 11:56

by iclaude » 24 Apr 2018, 11:56

0 Replies

61705 Views

Last post by iclaude
24 Apr 2018, 11:56
Statistics

Last post by ronaldjerardmedina « 24 Apr 2018, 10:31
Replies: 2
by ronaldjerardmedina » 24 Apr 2018, 03:35

2 Replies

28293 Views

Last post by ronaldjerardmedina
24 Apr 2018, 10:31
Dynamic Field in Customer Company screen

Last post by ERPL « 23 Apr 2018, 17:08

by ERPL » 23 Apr 2018, 17:08

0 Replies

58690 Views

Last post by ERPL
23 Apr 2018, 17:08
Restriction QueueView Ticket Agent by CustomerID

Last post by fcasal « 23 Apr 2018, 06:16
Replies: 1
by Yoann » 17 Apr 2018, 14:55

1 Replies

36252 Views

Last post by fcasal
23 Apr 2018, 06:16
DynamicField Dropdown/Ticket Add Value

Last post by reneeb « 21 Apr 2018, 12:59
Replies: 7
by Volverine87 » 16 Apr 2018, 16:46

7 Replies

39750 Views

Last post by reneeb
21 Apr 2018, 12:59
forgot root password

Last post by jojo « 20 Apr 2018, 12:00
Replies: 3
by BigPanda12 » 20 Apr 2018, 11:31

3 Replies

32925 Views

Last post by jojo
20 Apr 2018, 12:00
Send Summary of Open Tickets

Last post by jojo « 18 Apr 2018, 20:09
Replies: 1
by sepehrm » 18 Apr 2018, 20:02

1 Replies

29585 Views

Last post by jojo
18 Apr 2018, 20:09
Assign ticket to multiple users

Last post by laylawan « 18 Apr 2018, 10:04
Replies: 6
by laylawan » 17 Apr 2018, 08:10

6 Replies

33443 Views

Last post by laylawan
18 Apr 2018, 10:04
[SOLVED] Need help for RegExp

Last post by kongyong92 « 18 Apr 2018, 03:52
Replies: 1
by kongyong92 » 04 Apr 2018, 03:42

1 Replies

31898 Views

Last post by kongyong92
18 Apr 2018, 03:52
Cyclical ticket - how to do it ?

Last post by jalokim « 10 Apr 2018, 13:50
Replies: 2
by jalokim » 10 Apr 2018, 12:09

2 Replies

32804 Views

Last post by jalokim
10 Apr 2018, 13:50
Queue Limit per system

Last post by Volverine87 « 06 Apr 2018, 10:31
Replies: 2
by Volverine87 » 04 Apr 2018, 15:30

2 Replies

30012 Views

Last post by Volverine87
06 Apr 2018, 10:31
WebService c# OTRS Integration

Last post by lido « 05 Apr 2018, 18:17
Replies: 1
by rafaelsmartins » 05 Apr 2018, 12:13

1 Replies

28313 Views

Last post by lido
05 Apr 2018, 18:17
Followup Escalation for Agent Only

Last post by sameer615 « 05 Apr 2018, 16:08

by sameer615 » 05 Apr 2018, 16:08

0 Replies

58444 Views

Last post by sameer615
05 Apr 2018, 16:08
delete config item

Last post by Wolfgangf « 02 Apr 2018, 11:02
Replies: 6
by tina » 25 Apr 2012, 13:46

6 Replies

31805 Views

Last post by Wolfgangf
02 Apr 2018, 11:02
ITSM Integration

Last post by Wolfgangf « 30 Mar 2018, 14:50
Replies: 10
by jrcunha » 19 Apr 2011, 18:48

10 Replies

31991 Views

Last post by Wolfgangf
30 Mar 2018, 14:50
Include inline images in mail notifications

Last post by Laurens « 30 Mar 2018, 11:45

by Laurens » 30 Mar 2018, 11:45

0 Replies

52551 Views

Last post by Laurens
30 Mar 2018, 11:45
Generic Interface (SOAP/REST) 5.0 - ArchiveFlags issue

Last post by kruegerM « 29 Mar 2018, 20:24
Replies: 6
by kruegerM » 20 Mar 2018, 16:25

6 Replies

26186 Views

Last post by kruegerM
29 Mar 2018, 20:24
otrsaddons.com, references

Last post by reneeb « 29 Mar 2018, 17:31
Replies: 3
by netjess » 28 Mar 2018, 21:27

3 Replies

25816 Views

Last post by reneeb
29 Mar 2018, 17:31
OTRS export to csv customer information

Last post by Volverine87 « 27 Mar 2018, 17:10
Replies: 1
by Volverine87 » 26 Mar 2018, 17:17

1 Replies

24068 Views

Last post by Volverine87
27 Mar 2018, 17:10
Forwarding message via AdminNotificationEvent

Last post by stephanej « 27 Mar 2018, 09:57
Replies: 1
by djcaetano » 17 Aug 2017, 21:41

1 Replies

29972 Views

Last post by stephanej
27 Mar 2018, 09:57
Need to add restriction on adding agents more than 25

Last post by sameer615 « 27 Mar 2018, 07:17

by sameer615 » 27 Mar 2018, 07:17

0 Replies

50785 Views

Last post by sameer615
27 Mar 2018, 07:17
OTRS agent ticket article text not displayed

Last post by lido « 26 Mar 2018, 16:19
Replies: 6
by Mazowinski » 23 Mar 2018, 15:48

6 Replies

26505 Views

Last post by lido
26 Mar 2018, 16:19
TicketZoom - Article order by create Date

Last post by lido « 26 Mar 2018, 10:52
Replies: 5
by DaSto » 23 Mar 2018, 12:24

5 Replies

25157 Views

Last post by lido
26 Mar 2018, 10:52
OTRS 6

Last post by StarDestroyer « 23 Mar 2018, 20:42
Replies: 2
by aeg » 09 Mar 2018, 12:12

2 Replies

21273 Views

Last post by StarDestroyer
23 Mar 2018, 20:42
Can't connect to Oracle 12c

Last post by josotr « 22 Mar 2018, 05:24
Replies: 3
by josotr » 21 Mar 2018, 19:40

3 Replies

21728 Views

Last post by josotr
22 Mar 2018, 05:24
Tickets solved by Agent in specific time range

Last post by seberget2 « 20 Mar 2018, 14:52
Replies: 3
by rafnic » 19 Mar 2018, 15:02

3 Replies

20973 Views

Last post by seberget2
20 Mar 2018, 14:52
Email SMIME Certificates Without Authentication

Last post by Mandrake981 « 19 Mar 2018, 15:35

by Mandrake981 » 19 Mar 2018, 15:35

0 Replies

35948 Views

Last post by Mandrake981
19 Mar 2018, 15:35
OTRS 6: Need Tweaks for a few settings

Last post by pargatz « 19 Mar 2018, 14:28
Replies: 2
by pargatz » 13 Mar 2018, 08:47

2 Replies

20888 Views

Last post by pargatz
19 Mar 2018, 14:28
The numbers in the queue overview

Last post by lido « 15 Mar 2018, 14:54
Replies: 2
by harry222 » 22 Feb 2018, 16:50

2 Replies

19290 Views

Last post by lido
15 Mar 2018, 14:54
DynamicField based on the service

Last post by iclaude « 15 Mar 2018, 12:24

by iclaude » 15 Mar 2018, 12:24

0 Replies

31808 Views

Last post by iclaude
15 Mar 2018, 12:24
Link CIs of GLPI with OTRS

Last post by cryptoroot « 14 Mar 2018, 16:24

by cryptoroot » 14 Mar 2018, 16:24

0 Replies

25516 Views

Last post by cryptoroot
14 Mar 2018, 16:24
Article Not Showing on Process Ticket created with Transition Action

Last post by iclaude « 14 Mar 2018, 11:16
Replies: 2
by iclaude » 13 Mar 2018, 16:10

2 Replies

14270 Views

Last post by iclaude
14 Mar 2018, 11:16

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