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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

71926 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

79309 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

201364 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Preferences - > Ticket notification

Last post by aeg « 21 Sep 2017, 12:55

by aeg » 21 Sep 2017, 12:55

0 Replies

8919 Views

Last post by aeg
21 Sep 2017, 12:55
Add a Dropdown Field in the CI creation

Last post by root « 20 Sep 2017, 22:05
Replies: 1
by CesarRomario » 20 Sep 2017, 19:00

1 Replies

8950 Views

Last post by root
20 Sep 2017, 22:05
How to patch Otrs 5.0.7-1 to 5.0.23-1 - CentOs 7

Last post by carlosmagno « 19 Sep 2017, 15:47
Replies: 2
by carlosmagno » 19 Sep 2017, 15:23

2 Replies

9778 Views

Last post by carlosmagno
19 Sep 2017, 15:47
Error Maint::Stats::Dashboard::Generate-22

Last post by b0nete « 18 Sep 2017, 22:52

by b0nete » 18 Sep 2017, 22:52

0 Replies

9481 Views

Last post by b0nete
18 Sep 2017, 22:52
How can I show or hide dynamic fields to AgentTicketPending.tt for a specific queue?

Last post by smuwanga « 18 Sep 2017, 14:32

by smuwanga » 18 Sep 2017, 14:32

0 Replies

9687 Views

Last post by smuwanga
18 Sep 2017, 14:32
Add the reply to a Workorder.

Last post by reneeb « 15 Sep 2017, 10:49
Replies: 1
by CesarRomario » 14 Sep 2017, 17:50

1 Replies

8575 Views

Last post by reneeb
15 Sep 2017, 10:49
Sysconfig parameter ViewAllPossibleTickets seems not to work on OTRS 5

Last post by racagalro « 13 Sep 2017, 17:47

by racagalro » 13 Sep 2017, 17:47

0 Replies

9074 Views

Last post by racagalro
13 Sep 2017, 17:47
Is it possible we can send dynamic field values via SOAP RPC?

Last post by sameer615 « 13 Sep 2017, 15:31
Replies: 10
by sunny » 30 Aug 2017, 16:35

10 Replies

17285 Views

Last post by sameer615
13 Sep 2017, 15:31
OTRS configuration changed magically by itself

Last post by raulorav « 13 Sep 2017, 11:22
Replies: 2
by raulorav » 12 Sep 2017, 15:19

2 Replies

8756 Views

Last post by raulorav
13 Sep 2017, 11:22
MultiSMTP Notification Email

Last post by rgiapratama « 13 Sep 2017, 07:40
Replies: 6
by rgiapratama » 11 Sep 2017, 12:52

6 Replies

12054 Views

Last post by rgiapratama
13 Sep 2017, 07:40
TicketSearch call from OTRS Webservice

Last post by mohsinkhan009 « 12 Sep 2017, 11:22
Replies: 7
by mohsinkhan009 » 01 Jun 2017, 06:13

7 Replies

14801 Views

Last post by mohsinkhan009
12 Sep 2017, 11:22
Notifications settings does not works!

Last post by jmlatov « 12 Sep 2017, 10:24

by jmlatov » 12 Sep 2017, 10:24

0 Replies

8644 Views

Last post by jmlatov
12 Sep 2017, 10:24
Postmaster Filter not working

Last post by sameer615 « 11 Sep 2017, 11:31
Replies: 4
by sameer615 » 08 Sep 2017, 07:54

4 Replies

10272 Views

Last post by sameer615
11 Sep 2017, 11:31
import duplicates configuration items

Last post by jojo « 09 Sep 2017, 08:44
Replies: 5
by sdombora » 23 Jan 2014, 16:34

5 Replies

10809 Views

Last post by jojo
09 Sep 2017, 08:44
Postmaster Filter is not working in 5.0.22 but working on 3.3.3

Last post by sunny « 06 Sep 2017, 13:35

by sunny » 06 Sep 2017, 13:35

0 Replies

8745 Views

Last post by sunny
06 Sep 2017, 13:35
OTRS 5s active directory integration (customers)

Last post by raulorav « 05 Sep 2017, 16:18
Replies: 1
by raulorav » 05 Sep 2017, 16:05

1 Replies

7651 Views

Last post by raulorav
05 Sep 2017, 16:18
Multi-Domain (LDAP) Authentication

Last post by root « 31 Aug 2017, 15:48
Replies: 1
by RichH » 31 Aug 2017, 15:41

1 Replies

8454 Views

Last post by root
31 Aug 2017, 15:48
Multiple Sort

Last post by jojo « 31 Aug 2017, 08:55
Replies: 3
by csi » 25 Aug 2017, 16:56

3 Replies

9675 Views

Last post by jojo
31 Aug 2017, 08:55
OTRS 5.0.22 Customer Ticket View Not Responding

Last post by lbecker « 22 Aug 2017, 18:31
Replies: 9
by lbecker » 10 Aug 2017, 11:13

9 Replies

16337 Views

Last post by lbecker
22 Aug 2017, 18:31
Dynamic Sender Addresses

Last post by root « 21 Aug 2017, 11:03
Replies: 2
by exonix » 21 Aug 2017, 10:28

2 Replies

8611 Views

Last post by root
21 Aug 2017, 11:03
How to increase attachment size

Last post by reneeb « 20 Aug 2017, 11:23
Replies: 5
by GLM » 16 Aug 2017, 13:31

5 Replies

12016 Views

Last post by reneeb
20 Aug 2017, 11:23
file error - MetaFloater.tt: not found

Last post by kiwikrisp « 18 Aug 2017, 13:33
Replies: 7
by hienque » 13 Jun 2017, 08:55

7 Replies

16109 Views

Last post by kiwikrisp
18 Aug 2017, 13:33
Problems with the fields

Last post by jojo « 17 Aug 2017, 00:06
Replies: 1
by TaxiAirportTransfer » 16 Aug 2017, 23:59

1 Replies

7415 Views

Last post by jojo
17 Aug 2017, 00:06
Dashlet with FAQ search

Last post by ahfnr « 16 Aug 2017, 14:11
Replies: 1
by ahfnr » 07 Aug 2017, 13:25

1 Replies

7890 Views

Last post by ahfnr
16 Aug 2017, 14:11
Follow up check fails when 2 numbers are in the header.

Last post by root « 16 Aug 2017, 13:11
Replies: 1
by certaindestiny » 08 Aug 2017, 16:52

1 Replies

8405 Views

Last post by root
16 Aug 2017, 13:11
[Solved] Variables for Templates

Last post by firebolt « 15 Aug 2017, 10:11
Replies: 14
by ndis » 22 Apr 2014, 23:20

14 Replies

16739 Views

Last post by firebolt
15 Aug 2017, 10:11
Scheduler stuck on old database name

Last post by reneeb « 14 Aug 2017, 11:15
Replies: 2
by jbaptiste » 27 Jul 2017, 08:30

2 Replies

13025 Views

Last post by reneeb
14 Aug 2017, 11:15
Create two tickets from one mail

Last post by reneeb « 14 Aug 2017, 10:50
Replies: 1
by akipt » 03 Aug 2017, 11:41

1 Replies

8466 Views

Last post by reneeb
14 Aug 2017, 10:50
No notification when responding to a existing ticket

Last post by reneeb « 14 Aug 2017, 09:26
Replies: 1
by pradeepspa » 26 Jul 2017, 16:13

1 Replies

10138 Views

Last post by reneeb
14 Aug 2017, 09:26
Default next state of the ticket

Last post by root « 11 Aug 2017, 23:45
Replies: 1
by Felix2017 » 11 Aug 2017, 21:09

1 Replies

7592 Views

Last post by root
11 Aug 2017, 23:45
OTRS Mail Problem after yum update

Last post by maho « 10 Aug 2017, 15:46

by maho » 10 Aug 2017, 15:46

0 Replies

7869 Views

Last post by maho
10 Aug 2017, 15:46
Generic Agent Dropdowns Out of Date

Last post by lbecker « 09 Aug 2017, 17:36
Replies: 1
by lbecker » 09 Aug 2017, 09:27

1 Replies

6853 Views

Last post by lbecker
09 Aug 2017, 17:36
OTRS 5.0.21 how to remove columns in the ticket status view for all users?

Last post by Thomymaster « 09 Aug 2017, 08:45

by Thomymaster » 09 Aug 2017, 08:45

0 Replies

7447 Views

Last post by Thomymaster
09 Aug 2017, 08:45
Unwanted plain text notification

Last post by jojo « 08 Aug 2017, 11:15
Replies: 1
by tachant » 08 Aug 2017, 10:08

1 Replies

7208 Views

Last post by jojo
08 Aug 2017, 11:15
OTRS 5.0.21 cannot send mail with attachment (SMTPTLS/Auth), unexpected EOF

Last post by Thomymaster « 08 Aug 2017, 10:56
Replies: 1
by Thomymaster » 08 Aug 2017, 10:42

1 Replies

7161 Views

Last post by Thomymaster
08 Aug 2017, 10:56
OTRS 5.0.21 substition (key->value in UI) for customer data from LDAP possible?

Last post by Thomymaster « 07 Aug 2017, 15:55
Replies: 5
by Thomymaster » 28 Jul 2017, 15:27

5 Replies

9867 Views

Last post by Thomymaster
07 Aug 2017, 15:55
OTRS 5.0.21 how to change the ticket subject in the ticket view?

Last post by wurzel « 07 Aug 2017, 09:41
Replies: 5
by Thomymaster » 03 Aug 2017, 16:23

5 Replies

10121 Views

Last post by wurzel
07 Aug 2017, 09:41
Error after upgrade OTRS:ITSM from patch 07 to 22

Last post by root « 05 Aug 2017, 17:58
Replies: 2
by nthieuutc » 04 Aug 2017, 10:28

2 Replies

7272 Views

Last post by root
05 Aug 2017, 17:58
Import OTRS 4.0.4 database into 5.0.22 installation

Last post by root « 05 Aug 2017, 17:56
Replies: 1
by mframpton » 04 Aug 2017, 21:42

1 Replies

6866 Views

Last post by root
05 Aug 2017, 17:56
OTRS - suspending system

Last post by vilgefortz « 04 Aug 2017, 08:47
Replies: 2
by vilgefortz » 31 Jul 2017, 22:02

2 Replies

6627 Views

Last post by vilgefortz
04 Aug 2017, 08:47
Problems with salient mail

Last post by Jomar « 04 Aug 2017, 04:37
Replies: 1
by monimike » 03 Aug 2017, 21:23

1 Replies

6715 Views

Last post by Jomar
04 Aug 2017, 04:37
OTRS 5.0.21 unable to send e-mail with attachment (only for some user)

Last post by root « 03 Aug 2017, 16:46
Replies: 2
by Thomymaster » 03 Aug 2017, 12:19

2 Replies

7540 Views

Last post by root
03 Aug 2017, 16:46
Increase Customer <-> Service page list size

Last post by jbaptiste « 02 Aug 2017, 16:26
Replies: 2
by jbaptiste » 02 Aug 2017, 05:18

2 Replies

7160 Views

Last post by jbaptiste
02 Aug 2017, 16:26
OTRS does not automatically receive mail from mailbox

Last post by daviknx « 01 Aug 2017, 16:43
Replies: 3
by daviknx » 03 Jul 2017, 20:39

3 Replies

9720 Views

Last post by daviknx
01 Aug 2017, 16:43
Weird characters breaks creating ticket

Last post by sakul123 « 01 Aug 2017, 05:52

by sakul123 » 01 Aug 2017, 05:52

0 Replies

6930 Views

Last post by sakul123
01 Aug 2017, 05:52
Ticket search by customer attributes

Last post by jbaptiste « 01 Aug 2017, 00:22
Replies: 5
by attaciro » 09 Jun 2015, 11:35

5 Replies

17106 Views

Last post by jbaptiste
01 Aug 2017, 00:22
OTRS 5.0.21 state "pending auto close +" not working

Last post by Thomymaster « 31 Jul 2017, 15:03
Replies: 2
by Thomymaster » 27 Jul 2017, 15:13

2 Replies

8172 Views

Last post by Thomymaster
31 Jul 2017, 15:03
Create new tickets only in some queues

Last post by root « 29 Jul 2017, 17:09
Replies: 1
by th0emu » 27 Jul 2017, 14:37

1 Replies

6542 Views

Last post by root
29 Jul 2017, 17:09
Set escalation times via priority?

Last post by root « 29 Jul 2017, 17:07
Replies: 2
by Jury » 27 Jul 2017, 14:15

2 Replies

6451 Views

Last post by root
29 Jul 2017, 17:07
OTRS 5.0.21 how to change ticket state to open (for e-mail tickets) if owner changes?

Last post by Thomymaster « 28 Jul 2017, 12:58
Replies: 2
by Thomymaster » 28 Jul 2017, 12:08

2 Replies

6598 Views

Last post by Thomymaster
28 Jul 2017, 12:58

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