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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

97823 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

109578 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

230514 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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OTRS5 - Ticket-ID in Ticket-Information

Last post by tuxtom « 10 Feb 2021, 11:11
Replies: 4
by tuxtom » 09 Feb 2021, 11:38

4 Replies

3701 Views

Last post by tuxtom
10 Feb 2021, 11:11
How to synchronize the customer manage field from ldap

Last post by tune6688 « 09 Feb 2021, 14:28
Replies: 4
by tune6688 » 08 Feb 2021, 08:46

4 Replies

2804 Views

Last post by tune6688
09 Feb 2021, 14:28
NameX field in notifications?

Last post by root « 05 Feb 2021, 19:07
Replies: 3
by cbg » 29 Jan 2021, 15:09

3 Replies

3031 Views

Last post by root
05 Feb 2021, 19:07
OTRS assign process to specific users

Last post by tune6688 « 05 Feb 2021, 07:06
Replies: 5
by tune6688 » 04 Feb 2021, 17:29

5 Replies

2783 Views

Last post by tune6688
05 Feb 2021, 07:06
[SOLVED] Permission problem to show tickets on custom widget

Last post by rodolfor « 30 Jan 2021, 16:25
Replies: 3
by rodolfor » 27 Jan 2021, 12:51

3 Replies

2646 Views

Last post by rodolfor
30 Jan 2021, 16:25
[Solved] ConfigItem Update

Last post by VCSousa « 29 Jan 2021, 12:36
Replies: 41
by VCSousa » 22 Jan 2021, 15:30

41 Replies

43638 Views

Last post by VCSousa
29 Jan 2021, 12:36
Znuny 6.0.31 problem with ckeditor and login

Last post by nilskm « 28 Jan 2021, 17:30
Replies: 4
by nilskm » 28 Jan 2021, 16:28

4 Replies

4285 Views

Last post by nilskm
28 Jan 2021, 17:30
Change Client automatically when users create ticket via Email

Last post by alexus « 27 Jan 2021, 22:55
Replies: 1
by lucasb » 27 Jan 2021, 22:22

1 Replies

1945 Views

Last post by alexus
27 Jan 2021, 22:55
Ticket escalations, notificate to different agents by escalation times

Last post by alexus « 27 Jan 2021, 16:09
Replies: 3
by jbaptiste » 22 Jan 2021, 01:17

3 Replies

2957 Views

Last post by alexus
27 Jan 2021, 16:09
Add-on otrs 6 - hints or self-assistance

Last post by spinaldf « 22 Jan 2021, 19:52
Replies: 8
by spinaldf » 21 Jan 2021, 14:23

8 Replies

4574 Views

Last post by spinaldf
22 Jan 2021, 19:52
Update attribute "From" using GenericInterface

Last post by skullz « 22 Jan 2021, 05:43
Replies: 3
by drodralv » 19 Jan 2021, 14:29

3 Replies

2506 Views

Last post by skullz
22 Jan 2021, 05:43
Make a Dynamic Field read only after its value is entered once in another Activity Dialog

Last post by root « 21 Jan 2021, 20:37
Replies: 4
by Purvi » 28 Jun 2016, 19:35

4 Replies

3808 Views

Last post by root
21 Jan 2021, 20:37
OTRS 5.0 API Reference Perl

Last post by alexus « 21 Jan 2021, 12:33
Replies: 3
by igorlidzhiev » 21 Jan 2021, 12:22

3 Replies

2979 Views

Last post by alexus
21 Jan 2021, 12:33
Open multiple tickets at once

Last post by wmfinamore « 20 Jan 2021, 14:15
Replies: 4
by tallesleonardo » 24 Jul 2019, 00:03

4 Replies

4181 Views

Last post by wmfinamore
20 Jan 2021, 14:15
[SOLUTION PROVIDED] Priority updated to 4 high in Process Ticket

Last post by drodralv « 19 Jan 2021, 14:27
Replies: 4
by drodralv » 14 Jan 2021, 12:57

4 Replies

2978 Views

Last post by drodralv
19 Jan 2021, 14:27
OTRS 7 / 8 vs Community Edition

Last post by StefanRother « 18 Jan 2021, 22:55
Replies: 16
by Snowmanko » 07 Apr 2020, 16:48

16 Replies

61699 Views

Last post by StefanRother
18 Jan 2021, 22:55
Duplicate notifications to customers

Last post by wurzel « 17 Jan 2021, 21:42
Replies: 7
by andy17d » 15 Jan 2021, 15:21

7 Replies

4695 Views

Last post by wurzel
17 Jan 2021, 21:42
Adding fonts to "Font" dropdown in editor

Last post by reneeb « 07 Jan 2021, 17:21
Replies: 7
by twobeers » 07 Jan 2021, 10:24

7 Replies

5293 Views

Last post by reneeb
07 Jan 2021, 17:21
OTRS community edition is dead?

Last post by reneeb « 07 Jan 2021, 14:54
Replies: 3
by kevindebie » 29 Dec 2020, 12:22

3 Replies

6609 Views

Last post by reneeb
07 Jan 2021, 14:54
First respons column not show anything

Last post by hermawan « 31 Dec 2020, 04:05
Replies: 4
by hermawan » 30 Dec 2020, 14:55

4 Replies

3171 Views

Last post by hermawan
31 Dec 2020, 04:05
Deployment State auto set to Expired

Last post by drodralv « 30 Dec 2020, 08:48
Replies: 7
by drodralv » 23 Dec 2020, 10:59

7 Replies

4999 Views

Last post by drodralv
30 Dec 2020, 08:48
ITSMTicketFirstLevelSolutionRate

Last post by sujeeva « 29 Dec 2020, 04:09
Replies: 1
by sujeeva » 28 Dec 2020, 16:14

1 Replies

1428 Views

Last post by sujeeva
29 Dec 2020, 04:09
[SOLVED] Otrs trouble when i receive a email

Last post by manueljerezano « 28 Dec 2020, 20:53
Replies: 4
by klausneil » 29 May 2020, 03:06

4 Replies

4347 Views

Last post by manueljerezano
28 Dec 2020, 20:53
Skin login screen

Last post by zzz « 18 Dec 2020, 15:20
Replies: 7
by spinaldf » 15 Dec 2020, 19:20

7 Replies

4925 Views

Last post by zzz
18 Dec 2020, 15:20
Multiple agents on a single ticket

Last post by wurzel « 16 Dec 2020, 22:14
Replies: 3
by puree » 16 Dec 2020, 17:51

3 Replies

2325 Views

Last post by wurzel
16 Dec 2020, 22:14
Problem with Skin

Last post by spinaldf « 14 Dec 2020, 20:35
Replies: 1
by spinaldf » 14 Dec 2020, 18:35

1 Replies

1585 Views

Last post by spinaldf
14 Dec 2020, 20:35
doubt with sopm files

Last post by spinaldf « 10 Dec 2020, 20:20
Replies: 10
by spinaldf » 09 Dec 2020, 19:12

10 Replies

6184 Views

Last post by spinaldf
10 Dec 2020, 20:20
OTRS Ticket Size

Last post by zzz « 10 Dec 2020, 17:51
Replies: 5
by manoj99 » 09 Dec 2020, 18:23

5 Replies

2636 Views

Last post by zzz
10 Dec 2020, 17:51
Agent Owner Update Notification

Last post by rutulthakkar « 09 Dec 2020, 16:40
Replies: 5
by splicelid » 15 Aug 2019, 10:03

5 Replies

5340 Views

Last post by rutulthakkar
09 Dec 2020, 16:40
Browser Pop-Up Notifications

Last post by root « 06 Dec 2020, 15:12
Replies: 4
by VCSousa » 25 Nov 2020, 15:24

4 Replies

4608 Views

Last post by root
06 Dec 2020, 15:12
Checking for foreign key issues on upgrade

Last post by crythias « 04 Dec 2020, 23:28

by crythias » 04 Dec 2020, 23:28

0 Replies

5617 Views

Last post by crythias
04 Dec 2020, 23:28
[SOLVED] Add an article using rest

Last post by rodolfor « 02 Dec 2020, 15:41
Replies: 6
by rodolfor » 01 Dec 2020, 15:08

6 Replies

6370 Views

Last post by rodolfor
02 Dec 2020, 15:41
[CLOSED] OTRS Last version

Last post by klausneil « 01 Dec 2020, 18:48
Replies: 4
by klausneil » 26 Nov 2020, 17:05

4 Replies

3801 Views

Last post by klausneil
01 Dec 2020, 18:48
Add new field in customer view

Last post by wurzel « 30 Nov 2020, 20:01
Replies: 1
by Ilmom » 30 Nov 2020, 19:45

1 Replies

1442 Views

Last post by wurzel
30 Nov 2020, 20:01
Delete an agent

Last post by zzz « 27 Nov 2020, 13:19
Replies: 4
by Ilmom » 27 Nov 2020, 12:43

4 Replies

4440 Views

Last post by zzz
27 Nov 2020, 13:19
SolutionInMin different

Last post by skullz « 13 Nov 2020, 09:41
Replies: 1
by mehdiabd » 12 Nov 2020, 17:36

1 Replies

1840 Views

Last post by skullz
13 Nov 2020, 09:41
Resolution time Error

Last post by skullz « 12 Nov 2020, 11:14
Replies: 1
by barrosov84 » 12 Nov 2020, 10:46

1 Replies

1471 Views

Last post by skullz
12 Nov 2020, 11:14
ItIL compliance

Last post by zzz « 09 Nov 2020, 16:22
Replies: 3
by Ilmom » 30 Oct 2020, 13:32

3 Replies

2781 Views

Last post by zzz
09 Nov 2020, 16:22
Is OTRS process are pink elephant certified

Last post by root « 09 Nov 2020, 11:35
Replies: 2
by ashwinigore » 09 Nov 2020, 10:15

2 Replies

2232 Views

Last post by root
09 Nov 2020, 11:35
6.0.24 to 6.0.30 - unable to create PID for RebuildConfig!

Last post by crythias « 06 Nov 2020, 06:17
Replies: 3
by Nespresso » 05 Nov 2020, 23:41

3 Replies

5161 Views

Last post by crythias
06 Nov 2020, 06:17
Migrate OTRS System to another server and upgrade to OTRS 6

Last post by sujeeva « 06 Nov 2020, 00:23
Replies: 8
by sujeeva » 04 Nov 2020, 14:22

8 Replies

6846 Views

Last post by sujeeva
06 Nov 2020, 00:23
Select all tickets with description field for a queue

Last post by crythias « 05 Nov 2020, 16:52
Replies: 4
by konak0508 » 31 Oct 2020, 04:58

4 Replies

7533 Views

Last post by crythias
05 Nov 2020, 16:52
OTRS 6 - change date format

Last post by wurzel « 05 Nov 2020, 10:54
Replies: 4
by mdt753 » 04 Nov 2020, 13:37

4 Replies

3334 Views

Last post by wurzel
05 Nov 2020, 10:54
otrs v6 show agent in ticket article list

Last post by root « 04 Nov 2020, 20:16
Replies: 6
by rodolfor » 02 Nov 2020, 11:07

6 Replies

4460 Views

Last post by root
04 Nov 2020, 20:16
Licences managent

Last post by skullz « 03 Nov 2020, 02:30
Replies: 2
by Ilmom » 02 Nov 2020, 12:01

2 Replies

2173 Views

Last post by skullz
03 Nov 2020, 02:30
Multi tenancy

Last post by wurzel « 03 Nov 2020, 00:21
Replies: 3
by Ilmom » 02 Nov 2020, 11:46

3 Replies

2625 Views

Last post by wurzel
03 Nov 2020, 00:21
[SOLVED] Set responsible same as owner to a new phone ticket

Last post by rodolfor « 31 Oct 2020, 10:54
Replies: 3
by rodolfor » 30 Oct 2020, 12:36

3 Replies

1864 Views

Last post by rodolfor
31 Oct 2020, 10:54
[solved] Duplicate an Agent

Last post by rodolfor « 29 Oct 2020, 16:18
Replies: 2
by rodolfor » 28 Oct 2020, 10:28

2 Replies

1668 Views

Last post by rodolfor
29 Oct 2020, 16:18
Azure SSO

Last post by root « 28 Oct 2020, 07:52
Replies: 4
by machihkfyg » 04 Jul 2019, 15:52

4 Replies

6460 Views

Last post by root
28 Oct 2020, 07:52
[SOLVED] insert ticket directly from AgentCustomerUserInformationCenter

Last post by rodolfor « 27 Oct 2020, 17:28
Replies: 2
by rodolfor » 27 Oct 2020, 16:34

2 Replies

1583 Views

Last post by rodolfor
27 Oct 2020, 17:28

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