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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

67105 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

73134 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

195660 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

Replies

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Last post

How to change ticket state when adding note

Last post by peter_sk « 05 Aug 2010, 08:49
Replies: 3
by alex-rterm » 05 Aug 2010, 08:31

3 Replies

3293 Views

Last post by peter_sk
05 Aug 2010, 08:49
[Resolved] Notification about expired tickets (by SLA ToR)

Last post by Chebotko « 03 Aug 2010, 05:14
Replies: 4
by Chebotko » 31 Jul 2010, 13:25

4 Replies

4200 Views

Last post by Chebotko
03 Aug 2010, 05:14
How to notify customer upon closed ticket?

Last post by Chebotko « 03 Aug 2010, 04:09
Replies: 4
by zerothelement » 22 Jun 2010, 09:05

4 Replies

3352 Views

Last post by Chebotko
03 Aug 2010, 04:09
My tickets still are 'new'

Last post by mdo1 « 02 Aug 2010, 10:17
Replies: 4
by mdo1 » 29 Jul 2010, 14:33

4 Replies

4167 Views

Last post by mdo1
02 Aug 2010, 10:17
[Resolved] How I can enable "Owner" field in customers form?

Last post by Chebotko « 02 Aug 2010, 04:26
Replies: 2
by Chebotko » 01 Aug 2010, 16:27

2 Replies

2034 Views

Last post by Chebotko
02 Aug 2010, 04:26
Tickets are not show in My Queue View

Last post by fbobraga « 29 Jul 2010, 16:25
Replies: 3
by nima0102 » 24 Jul 2010, 13:24

3 Replies

2859 Views

Last post by fbobraga
29 Jul 2010, 16:25
Is it Possible in OTRS?

Last post by peter_sk « 29 Jul 2010, 15:39
Replies: 1
by nima0102 » 22 Jul 2010, 09:36

1 Replies

2164 Views

Last post by peter_sk
29 Jul 2010, 15:39
Fix UserCompanySupport to work as expected.

Last post by crythias « 25 Jul 2010, 20:47
Replies: 3
by pynej » 28 Jun 2010, 14:58

3 Replies

2611 Views

Last post by crythias
25 Jul 2010, 20:47
User create ticket for another user from another queue

Last post by crythias « 25 Jul 2010, 14:03
Replies: 3
by nima0102 » 24 Jul 2010, 13:45

3 Replies

3266 Views

Last post by crythias
25 Jul 2010, 14:03
Recording Calls on OTRS 2.4.7

Last post by Sims « 23 Jul 2010, 14:53
Replies: 5
by Sims » 22 Jul 2010, 15:53

5 Replies

3552 Views

Last post by Sims
23 Jul 2010, 14:53
How to disable New Ticket Agent Notification for queues

Last post by crythias « 22 Jul 2010, 17:00
Replies: 12
by tintoverano » 22 Jul 2010, 12:31

12 Replies

8420 Views

Last post by crythias
22 Jul 2010, 17:00
adding a subqueue deletes the pasword of agents on the queue

Last post by jojo « 22 Jul 2010, 16:58
Replies: 6
by tintoverano » 22 Jul 2010, 14:55

6 Replies

3356 Views

Last post by jojo
22 Jul 2010, 16:58
error auth user failed

Last post by sohail « 20 Jul 2010, 15:45
Replies: 2
by sohail » 20 Jul 2010, 15:31

2 Replies

2355 Views

Last post by sohail
20 Jul 2010, 15:45
CustomerID question

Last post by crythias « 20 Jul 2010, 03:44
Replies: 1
by ptay » 20 Jul 2010, 02:02

1 Replies

1818 Views

Last post by crythias
20 Jul 2010, 03:44
different responses with different formats

Last post by crythias « 19 Jul 2010, 21:40
Replies: 1
by rami » 17 Jul 2010, 15:35

1 Replies

1929 Views

Last post by crythias
19 Jul 2010, 21:40
LinkObject::ViewMode Complex :)

Last post by crythias « 19 Jul 2010, 17:14

by crythias » 19 Jul 2010, 17:14

0 Replies

1667 Views

Last post by crythias
19 Jul 2010, 17:14
IP

Last post by leonardopitta « 17 Jul 2010, 15:49

by leonardopitta » 17 Jul 2010, 15:49

0 Replies

1257 Views

Last post by leonardopitta
17 Jul 2010, 15:49
OTRS with BMC's Patrol

Last post by crythias « 14 Jul 2010, 16:10
Replies: 1
by jacarmol » 14 Jul 2010, 11:51

1 Replies

1954 Views

Last post by crythias
14 Jul 2010, 16:10
Unable to log in

Last post by brunski « 13 Jul 2010, 03:34
Replies: 5
by brunski » 08 Jun 2010, 19:21

5 Replies

3293 Views

Last post by brunski
13 Jul 2010, 03:34
OTRS 3 Beta Release Party: You Are Invited to Join Us

Last post by Paul_Salazar « 12 Jul 2010, 07:25

by Paul_Salazar » 12 Jul 2010, 07:25

0 Replies

4212 Views

Last post by Paul_Salazar
12 Jul 2010, 07:25
Uinified Joomla and OTRS users

Last post by sushisan « 10 Jul 2010, 18:06
Replies: 4
by sushisan » 09 Jul 2010, 23:40

4 Replies

3704 Views

Last post by sushisan
10 Jul 2010, 18:06
$TicketNr not retrieving correctly the Ticket number

Last post by Mike_B « 08 Jul 2010, 09:09
Replies: 1
by Fredzz » 23 Jun 2010, 11:08

1 Replies

1942 Views

Last post by Mike_B
08 Jul 2010, 09:09
How? Session Variable creation and deletion

Last post by otrswannabe1 « 07 Jul 2010, 05:29

by otrswannabe1 » 07 Jul 2010, 05:29

0 Replies

1474 Views

Last post by otrswannabe1
07 Jul 2010, 05:29
Can I Customize the ConfigItem Search? [Solved]

Last post by Amukinado « 06 Jul 2010, 10:55
Replies: 5
by Amukinado » 05 Jul 2010, 16:25

5 Replies

5018 Views

Last post by Amukinado
06 Jul 2010, 10:55
can I simply send an email to a customer

Last post by gmss « 05 Jul 2010, 18:24
Replies: 2
by gmss » 04 Jul 2010, 18:52

2 Replies

2210 Views

Last post by gmss
05 Jul 2010, 18:24
Stat module to import

Last post by jme « 02 Jul 2010, 14:57

by jme » 02 Jul 2010, 14:57

0 Replies

1565 Views

Last post by jme
02 Jul 2010, 14:57
Problem when installing packages

Last post by Francois « 02 Jul 2010, 13:46

by Francois » 02 Jul 2010, 13:46

0 Replies

1327 Views

Last post by Francois
02 Jul 2010, 13:46
Convert a regular ticket to a Master Ticket

Last post by diginin « 01 Jul 2010, 11:22
Replies: 3
by mrq » 23 Jun 2010, 16:51

3 Replies

3637 Views

Last post by diginin
01 Jul 2010, 11:22
Hide email history in custom reply

Last post by Daniel Obee « 29 Jun 2010, 21:45
Replies: 3
by hlep » 22 Jun 2010, 10:18

3 Replies

3248 Views

Last post by Daniel Obee
29 Jun 2010, 21:45
Stats Report

Last post by crythias « 26 Jun 2010, 15:32
Replies: 4
by sajjiboy5 » 22 Jun 2010, 08:24

4 Replies

3445 Views

Last post by crythias
26 Jun 2010, 15:32
GET API exposed?

Last post by Mike_B « 24 Jun 2010, 16:06
Replies: 1
by Justin Teager » 23 Jun 2010, 22:20

1 Replies

2328 Views

Last post by Mike_B
24 Jun 2010, 16:06
Can I change the name for field in ticket?

Last post by crythias « 24 Jun 2010, 16:04
Replies: 2
by andie » 22 Jun 2010, 14:10

2 Replies

2806 Views

Last post by crythias
24 Jun 2010, 16:04
encoding problem

Last post by hlep « 24 Jun 2010, 14:27
Replies: 3
by hlep » 24 Jun 2010, 13:18

3 Replies

3276 Views

Last post by hlep
24 Jun 2010, 14:27
A bug or a feature?

Last post by andie « 23 Jun 2010, 14:32
Replies: 2
by andie » 18 Jun 2010, 15:27

2 Replies

3054 Views

Last post by andie
23 Jun 2010, 14:32
How to allow to role to create users only?

Last post by jojo « 18 Jun 2010, 13:22
Replies: 5
by andie » 17 Jun 2010, 16:31

5 Replies

4289 Views

Last post by jojo
18 Jun 2010, 13:22
Queues & mail account

Last post by andie « 17 Jun 2010, 14:41
Replies: 6
by andie » 15 Jun 2010, 15:54

6 Replies

6153 Views

Last post by andie
17 Jun 2010, 14:41
New Features of the new ITSM 2.0.2

Last post by diginin « 17 Jun 2010, 10:36
Replies: 3
by userdg » 16 Jun 2010, 02:24

3 Replies

3409 Views

Last post by diginin
17 Jun 2010, 10:36
About license

Last post by andie « 16 Jun 2010, 15:26
Replies: 6
by andie » 11 Jun 2010, 14:33

6 Replies

5344 Views

Last post by andie
16 Jun 2010, 15:26
OTRS customization

Last post by diginin « 16 Jun 2010, 14:32
Replies: 4
by Loki_4wd » 07 Jun 2010, 16:02

4 Replies

4932 Views

Last post by diginin
16 Jun 2010, 14:32
Unable to see customerids field in customerusers table

Last post by crythias « 11 Jun 2010, 16:19
Replies: 1
by rani+bandaru » 10 Jun 2010, 12:14

1 Replies

2805 Views

Last post by crythias
11 Jun 2010, 16:19
Sharing files with Cusotmers

Last post by crythias « 11 Jun 2010, 15:21
Replies: 1
by amaramrahul » 11 Jun 2010, 10:15

1 Replies

2645 Views

Last post by crythias
11 Jun 2010, 15:21
how to find easy guide to use otrs

Last post by Dizzy « 10 Jun 2010, 13:27
Replies: 3
by tomas » 26 Apr 2010, 09:45

3 Replies

4395 Views

Last post by Dizzy
10 Jun 2010, 13:27
New Features of ITSM Module?

Last post by userdg « 10 Jun 2010, 03:42

by userdg » 10 Jun 2010, 03:42

0 Replies

2316 Views

Last post by userdg
10 Jun 2010, 03:42
Can OTRS Deploy on IIS ?

Last post by agcook « 09 Jun 2010, 18:22
Replies: 2
by manu sankar » 07 Jun 2010, 15:51

2 Replies

3566 Views

Last post by agcook
09 Jun 2010, 18:22
Backing up OTRS

Last post by n0manarmy « 08 Jun 2010, 22:48
Replies: 10
by tco » 22 Apr 2010, 10:48

10 Replies

9591 Views

Last post by n0manarmy
08 Jun 2010, 22:48
AgentTicketQueue produces 100% Apache CPU Usage

Last post by CaBaL2k « 07 Jun 2010, 11:02

by CaBaL2k » 07 Jun 2010, 11:02

0 Replies

2523 Views

Last post by CaBaL2k
07 Jun 2010, 11:02
Considering move to OTRS from Remedy Service Desk Express

Last post by crythias « 04 Jun 2010, 14:49
Replies: 1
by tmcgovern » 10 May 2010, 15:50

1 Replies

4474 Views

Last post by crythias
04 Jun 2010, 14:49
Deleting Tickets

Last post by mrq « 02 Jun 2010, 23:54
Replies: 4
by mrq » 02 Jun 2010, 21:20

4 Replies

4216 Views

Last post by mrq
02 Jun 2010, 23:54
How to join pics in preformatted reply?

Last post by Duncan « 02 Jun 2010, 13:23
Replies: 2
by Duncan » 27 May 2010, 10:47

2 Replies

3330 Views

Last post by Duncan
02 Jun 2010, 13:23
How? Show last agent reply timestamp on 'My Tickets' page

Last post by otrswannabe1 « 01 Jun 2010, 16:30
Replies: 1
by otrswannabe1 » 12 May 2010, 07:04

1 Replies

3194 Views

Last post by otrswannabe1
01 Jun 2010, 16:30

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