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[SOLVED] Log errors when viewing a ticket in the frontend (ticketzoom)

Last post by christianclavet « 17 Sep 2018, 14:11
Replies: 2
by christianclavet » 14 Sep 2018, 19:55

2 Replies

1632 Views

Last post by christianclavet
17 Sep 2018, 14:11
Error Message: Need GroupName! after upgrade OTRS 5.0.28 to 6.0.10

Last post by LXsysadmin « 17 Sep 2018, 11:16
Replies: 4
by LXsysadmin » 11 Sep 2018, 15:13

4 Replies

2976 Views

Last post by LXsysadmin
17 Sep 2018, 11:16
[SOLVED] Can't answer Tickets that were merged by PostMaster::PreFilterModule###000-ExternalTicketNumberRecognition1

Last post by Wab10n « 17 Sep 2018, 09:15

by Wab10n » 17 Sep 2018, 09:15

0 Replies

2063 Views

Last post by Wab10n
17 Sep 2018, 09:15
Notification After Generic Agent

Last post by christianclavet « 14 Sep 2018, 20:58
Replies: 4
by batemanj » 07 Sep 2017, 23:33

4 Replies

3791 Views

Last post by christianclavet
14 Sep 2018, 20:58
LDAP/AD group automatic sync

Last post by christianclavet « 14 Sep 2018, 20:55
Replies: 1
by caldrl » 06 Sep 2018, 09:11

1 Replies

1265 Views

Last post by christianclavet
14 Sep 2018, 20:55
OTRS_CUSTOMER_LOGIN issue

Last post by christianclavet « 14 Sep 2018, 20:49
Replies: 1
by ramesh143123 » 05 Sep 2018, 13:07

1 Replies

1323 Views

Last post by christianclavet
14 Sep 2018, 20:49
Sending Email to customer with ticket closing

Last post by Tadur « 14 Sep 2018, 17:17
Replies: 9
by Romaing » 04 May 2012, 14:41

9 Replies

10393 Views

Last post by Tadur
14 Sep 2018, 17:17
How to enable field From, To, Subject in OTRS 6 in AgentTicketZoom

Last post by lukbec « 14 Sep 2018, 09:39
Replies: 2
by lukbec » 13 Sep 2018, 15:02

2 Replies

1549 Views

Last post by lukbec
14 Sep 2018, 09:39
Escalation after re-opened by customer

Last post by jakecovert « 13 Sep 2018, 14:02
Replies: 2
by jakecovert » 12 Sep 2018, 18:35

2 Replies

1310 Views

Last post by jakecovert
13 Sep 2018, 14:02
Development Version 6

Last post by oligor77 « 13 Sep 2018, 10:18
Replies: 2
by oligor77 » 10 Sep 2018, 16:30

2 Replies

1817 Views

Last post by oligor77
13 Sep 2018, 10:18
OTRS 6, hide Calendar and Customers from top menu

Last post by wurzel « 11 Sep 2018, 23:08
Replies: 1
by LXsysadmin » 11 Sep 2018, 15:32

1 Replies

1414 Views

Last post by wurzel
11 Sep 2018, 23:08
[Solved] Slow Performance after Upgrade from 5 to 6, 5 seconds timeouts

Last post by lamprax « 11 Sep 2018, 08:24
Replies: 3
by trei » 12 Jan 2018, 12:31

3 Replies

2324 Views

Last post by lamprax
11 Sep 2018, 08:24
Change the colors of articles

Last post by alexus « 11 Sep 2018, 00:06
Replies: 2
by Gregor » 27 Aug 2018, 08:57

2 Replies

3160 Views

Last post by alexus
11 Sep 2018, 00:06
CIs in CustomerUserInformation

Last post by wurzel « 10 Sep 2018, 20:47
Replies: 1
by oligor77 » 10 Sep 2018, 16:33

1 Replies

721 Views

Last post by wurzel
10 Sep 2018, 20:47
OTRS 5.0.18 ERROR: Need module!

Last post by guarienti « 10 Sep 2018, 13:25
Replies: 1
by leosadovsky » 24 Apr 2017, 09:25

1 Replies

2362 Views

Last post by guarienti
10 Sep 2018, 13:25
Auto-reply to customers who mail an e-mail account

Last post by SJA1996 « 07 Sep 2018, 16:23

by SJA1996 » 07 Sep 2018, 16:23

0 Replies

1565 Views

Last post by SJA1996
07 Sep 2018, 16:23
autoresponse emails not being sent

Last post by michalszypryt « 07 Sep 2018, 15:20

by michalszypryt » 07 Sep 2018, 15:20

0 Replies

1478 Views

Last post by michalszypryt
07 Sep 2018, 15:20
Where is the calendar with the marked dates of holidays and days off?

Last post by andrewkochn « 07 Sep 2018, 11:13
Replies: 4
by andrewkochn » 06 Sep 2018, 18:09

4 Replies

1717 Views

Last post by andrewkochn
07 Sep 2018, 11:13
Problem with Oracle with more than 1000 tickets visible

Last post by maxortensi « 06 Sep 2018, 08:34
Replies: 4
by maxortensi » 05 Sep 2018, 14:58

4 Replies

7024 Views

Last post by maxortensi
06 Sep 2018, 08:34
Empty ticket-body in agent zoom view

Last post by SJA1996 « 06 Sep 2018, 08:16
Replies: 4
by SJA1996 » 05 Sep 2018, 14:20

4 Replies

2026 Views

Last post by SJA1996
06 Sep 2018, 08:16
Out of the office message stuck

Last post by jojo « 04 Sep 2018, 22:10
Replies: 2
by DavidB » 14 Mar 2018, 19:23

2 Replies

9051 Views

Last post by jojo
04 Sep 2018, 22:10
OTRS migration

Last post by wurzel « 04 Sep 2018, 17:51
Replies: 3
by alextdt » 04 Sep 2018, 10:24

3 Replies

1432 Views

Last post by wurzel
04 Sep 2018, 17:51
CP1252 encoding?

Last post by frankweis « 04 Sep 2018, 13:58

by frankweis » 04 Sep 2018, 13:58

0 Replies

1586 Views

Last post by frankweis
04 Sep 2018, 13:58
Message: POP3TLS: Can't connect to outlook.office365.com

Last post by andersonmavi30 « 01 Sep 2018, 00:03

by andersonmavi30 » 01 Sep 2018, 00:03

0 Replies

1501 Views

Last post by andersonmavi30
01 Sep 2018, 00:03
OTRS 6 escalation notification by email

Last post by fcasal « 31 Aug 2018, 07:03
Replies: 1
by Mazowinski » 09 Aug 2018, 08:40

1 Replies

1244 Views

Last post by fcasal
31 Aug 2018, 07:03
DynamicFieldFromCustomerUser::Mapping

Last post by bgone « 30 Aug 2018, 05:48
Replies: 1
by bgone » 29 Aug 2018, 10:57

1 Replies

1030 Views

Last post by bgone
30 Aug 2018, 05:48
Postmaster exact match not working?

Last post by Volverine87 « 29 Aug 2018, 14:47
Replies: 2
by Volverine87 » 23 Aug 2018, 09:30

2 Replies

1277 Views

Last post by Volverine87
29 Aug 2018, 14:47
Some Followups to Tickets do not set the state to open correctly

Last post by reneeb « 28 Aug 2018, 18:34
Replies: 2
by eeleater » 21 Aug 2018, 09:47

2 Replies

1204 Views

Last post by reneeb
28 Aug 2018, 18:34
OTRS 6.0.x and self-signed certificates doesn't display articles

Last post by kruegerM « 28 Aug 2018, 15:53
Replies: 5
by kruegerM » 23 Aug 2018, 23:07

5 Replies

2477 Views

Last post by kruegerM
28 Aug 2018, 15:53
How OTRS recognize e-mail threads?

Last post by christianclavet « 28 Aug 2018, 15:30
Replies: 4
by ThomasPL10 » 20 Aug 2018, 09:56

4 Replies

2428 Views

Last post by christianclavet
28 Aug 2018, 15:30
Moving OTRS to new server (Ubuntu 18.04)

Last post by fcasal « 28 Aug 2018, 13:48
Replies: 5
by rzima » 20 Aug 2018, 15:50

5 Replies

4664 Views

Last post by fcasal
28 Aug 2018, 13:48
New To Admining OTRS

Last post by DerSnap « 27 Aug 2018, 17:03
Replies: 3
by DerSnap » 20 Aug 2018, 11:54

3 Replies

1220 Views

Last post by DerSnap
27 Aug 2018, 17:03
Config Item Numeric Classs

Last post by christianclavet « 27 Aug 2018, 15:47
Replies: 1
by jtorcate » 23 Aug 2018, 20:36

1 Replies

837 Views

Last post by christianclavet
27 Aug 2018, 15:47
Ticket History

Last post by christianclavet « 27 Aug 2018, 15:28
Replies: 2
by BigPanda12 » 03 Aug 2018, 10:59

2 Replies

1624 Views

Last post by christianclavet
27 Aug 2018, 15:28
PostMaster filter and dynamic field (checkbox)

Last post by wurzel « 24 Aug 2018, 23:18
Replies: 3
by Thomymaster » 30 Jul 2018, 14:13

3 Replies

2097 Views

Last post by wurzel
24 Aug 2018, 23:18
Escalation only if nothing has happend to the ticket

Last post by wurzel « 24 Aug 2018, 23:16
Replies: 1
by poncho » 24 Aug 2018, 15:32

1 Replies

1167 Views

Last post by wurzel
24 Aug 2018, 23:16
Default language for LDAP agents

Last post by root « 24 Aug 2018, 17:17
Replies: 2
by poncho » 22 Aug 2018, 11:30

2 Replies

1616 Views

Last post by root
24 Aug 2018, 17:17
Customer can't update ticket with Web Services

Last post by fpaco « 24 Aug 2018, 11:01
Replies: 1
by fpaco » 17 Aug 2018, 15:36

1 Replies

1185 Views

Last post by fpaco
24 Aug 2018, 11:01
Ticket report: Help identifying columns [SOLVED]

Last post by jakecovert « 23 Aug 2018, 17:18
Replies: 2
by jakecovert » 23 Aug 2018, 15:47

2 Replies

1377 Views

Last post by jakecovert
23 Aug 2018, 17:18
how to rotate row of dynamic field table into columns of ticket table

Last post by bgone « 22 Aug 2018, 04:35

by bgone » 22 Aug 2018, 04:35

0 Replies

1539 Views

Last post by bgone
22 Aug 2018, 04:35
Remove /otrs

Last post by guilinhares « 21 Aug 2018, 20:16

by guilinhares » 21 Aug 2018, 20:16

0 Replies

1441 Views

Last post by guilinhares
21 Aug 2018, 20:16
New Custom Widget on Agent Dashboard

Last post by bgone « 21 Aug 2018, 12:54
Replies: 4
by bgone » 21 Aug 2018, 08:48

4 Replies

3005 Views

Last post by bgone
21 Aug 2018, 12:54
Help with PostMaster X-OTRS-DynamicField

Last post by Volverine87 « 21 Aug 2018, 12:43

by Volverine87 » 21 Aug 2018, 12:43

0 Replies

1588 Views

Last post by Volverine87
21 Aug 2018, 12:43
New Custom Widget on Dashboard [SOLVED]

Last post by bgone « 21 Aug 2018, 08:40
Replies: 21
by masoodfarooq91 » 23 Jul 2014, 11:30

21 Replies

16980 Views

Last post by bgone
21 Aug 2018, 08:40
Javascript Error

Last post by zzz « 20 Aug 2018, 09:52
Replies: 3
by Phoenix78 » 16 Aug 2018, 12:04

3 Replies

6113 Views

Last post by zzz
20 Aug 2018, 09:52
PostMaster filter help [SOLVED]

Last post by jakecovert « 19 Aug 2018, 13:45
Replies: 4
by jakecovert » 19 Aug 2018, 13:20

4 Replies

1841 Views

Last post by jakecovert
19 Aug 2018, 13:45
Email tickets accepted only from registered users

Last post by gibit « 17 Aug 2018, 16:01
Replies: 1
by gibit » 31 Jul 2018, 10:33

1 Replies

1026 Views

Last post by gibit
17 Aug 2018, 16:01
limiting queue selection in new ticket creation

Last post by jojo « 17 Aug 2018, 08:13
Replies: 2
by parrb » 16 Aug 2018, 23:51

2 Replies

941 Views

Last post by jojo
17 Aug 2018, 08:13
Write DynamicField-Values from child to parent

Last post by root « 17 Aug 2018, 07:39
Replies: 1
by Vroon89 » 17 Aug 2018, 07:37

1 Replies

887 Views

Last post by root
17 Aug 2018, 07:39
Upgrade 5s to 6 fails

Last post by jojo « 16 Aug 2018, 22:37
Replies: 4
by finalbeta » 12 Jul 2018, 14:07

4 Replies

6446 Views

Last post by jojo
16 Aug 2018, 22:37

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