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Last post

Error with OTRS after upgrading Ubuntu from 18 to 20 (Admin access lost)

Last post by root « 25 Apr 2023, 18:48
Replies: 11
by msksharma » 25 Apr 2023, 04:40

11 Replies

1808 Views

Last post by root
25 Apr 2023, 18:48
[Solved] Token has expired

Last post by FSF « 25 Apr 2023, 16:57
Replies: 12
by FSF » 28 Mar 2023, 15:51

12 Replies

6929 Views

Last post by FSF
25 Apr 2023, 16:57
ITSMCore causing Internal Server Error after 6.4.5 to 6.5.1 upgrade

Last post by scrumb « 20 Apr 2023, 17:08
Replies: 10
by scrumb » 13 Apr 2023, 05:36

10 Replies

1712 Views

Last post by scrumb
20 Apr 2023, 17:08
Mailer problem

Last post by Nickcarter « 19 Apr 2023, 16:33
Replies: 5
by Nickcarter » 04 Apr 2023, 19:19

5 Replies

1144 Views

Last post by Nickcarter
19 Apr 2023, 16:33
otrs 6.0 to znuny 6.1 migration itsm issue

Last post by beingbaban « 18 Apr 2023, 08:59
Replies: 3
by beingbaban » 18 Apr 2023, 08:30

3 Replies

999 Views

Last post by beingbaban
18 Apr 2023, 08:59
possible network issue warning

Last post by gsalin « 14 Apr 2023, 17:33
Replies: 9
by gsalin » 14 Apr 2023, 10:49

9 Replies

1524 Views

Last post by gsalin
14 Apr 2023, 17:33
Required to fill in an Article on Priority & Ownership Changes

Last post by tupson « 13 Apr 2023, 21:35
Replies: 4
by tupson » 11 Apr 2023, 23:56

4 Replies

1104 Views

Last post by tupson
13 Apr 2023, 21:35
500 server error after upgrade from otrs6ce to znuny6.1

Last post by beingbaban « 11 Apr 2023, 09:29
Replies: 8
by beingbaban » 15 Mar 2023, 14:04

8 Replies

1907 Views

Last post by beingbaban
11 Apr 2023, 09:29
[SOLVED]OTRS 6 Service Translation

Last post by chrotha « 10 Apr 2023, 14:01
Replies: 1
by chrotha » 29 Mar 2023, 16:50

1 Replies

1139 Views

Last post by chrotha
10 Apr 2023, 14:01
Error while upgrading from 6.4.5 to 6.5.1

Last post by kourtzis « 04 Apr 2023, 16:47
Replies: 2
by kourtzis » 03 Apr 2023, 11:00

2 Replies

1023 Views

Last post by kourtzis
04 Apr 2023, 16:47
MariaDB configuration best pratice for Znuny and others tips to improve performance

Last post by nolobolo73 « 04 Apr 2023, 09:16
Replies: 3
by nolobolo73 » 31 Mar 2023, 12:24

3 Replies

2078 Views

Last post by nolobolo73
04 Apr 2023, 09:16
iCal::Parser Installation Issue

Last post by altinac « 03 Apr 2023, 22:30
Replies: 4
by altinac » 03 Apr 2023, 22:00

4 Replies

1961 Views

Last post by altinac
03 Apr 2023, 22:30
Issues with HTML and attachments after DB to FS switch

Last post by giacomos « 03 Apr 2023, 14:45
Replies: 3
by giacomos » 30 Mar 2023, 15:07

3 Replies

1114 Views

Last post by giacomos
03 Apr 2023, 14:45
Test upgrade from 6.5.1 to 7.0.1

Last post by nolobolo73 « 31 Mar 2023, 08:51
Replies: 2
by nolobolo73 » 30 Mar 2023, 14:51

2 Replies

827 Views

Last post by nolobolo73
31 Mar 2023, 08:51
Getting LDAPS working correctly

Last post by crythias « 30 Mar 2023, 17:28
Replies: 9
by 98cwitr » 04 Dec 2012, 19:27

9 Replies

10910 Views

Last post by crythias
30 Mar 2023, 17:28
Upgrade/Update and retain customized files

Last post by root « 30 Mar 2023, 15:23
Replies: 3
by PhyrePhoX » 29 Mar 2023, 17:28

3 Replies

1047 Views

Last post by root
30 Mar 2023, 15:23
Installed version not detected when upgrading from 6.2 to 6.3

Last post by zerszenyi « 28 Mar 2023, 09:58
Replies: 5
by zerszenyi » 10 Mar 2023, 11:56

5 Replies

1069 Views

Last post by zerszenyi
28 Mar 2023, 09:58
Upgrading 6.0.48 to 6.1 fails with Deep recursion on subroutine

Last post by dchrichard « 27 Mar 2023, 13:59
Replies: 3
by dchrichard » 24 Mar 2023, 17:38

3 Replies

1104 Views

Last post by dchrichard
27 Mar 2023, 13:59
procedure for upgrading OTRS 6.0 to Znuny 6.1

Last post by RichH « 24 Mar 2023, 21:48
Replies: 19
by RichH » 01 Nov 2022, 20:48

19 Replies

9418 Views

Last post by RichH
24 Mar 2023, 21:48
New OTRS install fetches mail, but no new tickets created.

Last post by root « 23 Mar 2023, 17:41
Replies: 8
by cherdt2000 » 22 Mar 2023, 17:51

8 Replies

5407 Views

Last post by root
23 Mar 2023, 17:41
[SOLVED]Lost Password sender

Last post by chrotha « 23 Mar 2023, 16:58
Replies: 9
by chrotha » 20 Apr 2022, 11:59

9 Replies

2654 Views

Last post by chrotha
23 Mar 2023, 16:58
SMTP Message Won't Sent Outbound - Stuck in Queue

Last post by restartengineer « 23 Mar 2023, 06:34

by restartengineer » 23 Mar 2023, 06:34

0 Replies

2099 Views

Last post by restartengineer
23 Mar 2023, 06:34
Send mail with Oauth2 and SMTP Gmail failing

Last post by root « 22 Mar 2023, 19:55
Replies: 3
by nexus » 27 Feb 2023, 13:20

3 Replies

2053 Views

Last post by root
22 Mar 2023, 19:55
How to correctly 'reset' Gmail OAuth2 records?

Last post by apathy « 22 Mar 2023, 11:48
Replies: 2
by apathy » 16 Mar 2023, 13:11

2 Replies

1329 Views

Last post by apathy
22 Mar 2023, 11:48
Package not correctly deployed

Last post by beingbaban « 16 Mar 2023, 08:59
Replies: 18
by supportmi » 27 Oct 2022, 18:28

18 Replies

6777 Views

Last post by beingbaban
16 Mar 2023, 08:59
CMDB Search not working

Last post by skullz « 16 Mar 2023, 06:27
Replies: 3
by jbogarin » 09 Mar 2023, 17:24

3 Replies

962 Views

Last post by skullz
16 Mar 2023, 06:27
Correct usage of OAuth2 with GMail

Last post by apathy « 22 Feb 2023, 16:52
Replies: 3
by apathy » 17 Feb 2023, 11:08

3 Replies

2106 Views

Last post by apathy
22 Feb 2023, 16:52
getting error on otrs/installer.pl

Last post by root « 21 Feb 2023, 23:22
Replies: 9
by AmitP » 30 May 2019, 07:50

9 Replies

4821 Views

Last post by root
21 Feb 2023, 23:22
Admin tab disappeared and no tickets

Last post by wurzel « 13 Feb 2023, 17:48
Replies: 7
by Nickcarter » 10 Feb 2023, 21:07

7 Replies

2570 Views

Last post by wurzel
13 Feb 2023, 17:48
OTRS call an external API - GenericAgent

Last post by root « 10 Feb 2023, 19:20
Replies: 5
by ITDominik » 08 Feb 2023, 15:54

5 Replies

1795 Views

Last post by root
10 Feb 2023, 19:20
Limit Company Ticket Access

Last post by chrotha « 09 Feb 2023, 12:39

by chrotha » 09 Feb 2023, 12:39

0 Replies

2127 Views

Last post by chrotha
09 Feb 2023, 12:39
Http to https: Error 503

Last post by root « 09 Feb 2023, 11:40
Replies: 4
by FSF » 01 Feb 2023, 16:53

4 Replies

1724 Views

Last post by root
09 Feb 2023, 11:40
LinkAdd - pyOTRS ResponseParseError

Last post by hypex « 09 Feb 2023, 01:48

by hypex » 09 Feb 2023, 01:48

0 Replies

2189 Views

Last post by hypex
09 Feb 2023, 01:48
SSO using Azure AD

Last post by root « 06 Feb 2023, 17:30
Replies: 3
by MDT75 » 03 Feb 2023, 09:49

3 Replies

1657 Views

Last post by root
06 Feb 2023, 17:30
Merge in wrong direction deletes all custom fields

Last post by lis9 « 02 Feb 2023, 15:52
Replies: 1
by disciple » 01 Feb 2023, 17:13

1 Replies

776 Views

Last post by lis9
02 Feb 2023, 15:52
create report from command line?

Last post by disciple « 02 Feb 2023, 14:32
Replies: 2
by disciple » 01 Feb 2023, 21:10

2 Replies

865 Views

Last post by disciple
02 Feb 2023, 14:32
Scheduled reports via UI?

Last post by root « 02 Feb 2023, 08:42
Replies: 3
by disciple » 01 Feb 2023, 18:00

3 Replies

955 Views

Last post by root
02 Feb 2023, 08:42
Error with OTRS after upgrading Ubuntu from 18 to 20

Last post by msksharma « 30 Jan 2023, 09:07
Replies: 1
by msksharma » 30 Jan 2023, 05:59

1 Replies

875 Views

Last post by msksharma
30 Jan 2023, 09:07
IMAP/IMAPTLS doesnot work anymore

Last post by root « 27 Jan 2023, 07:29
Replies: 7
by sidrah » 26 Jan 2023, 13:57

7 Replies

2258 Views

Last post by root
27 Jan 2023, 07:29
OAUTH2 - "The request body must contain the following parameter: 'client_id'"

Last post by zzz « 24 Jan 2023, 10:43
Replies: 9
by pswarz » 21 Jan 2023, 23:37

9 Replies

12011 Views

Last post by zzz
24 Jan 2023, 10:43
6.0.37 - System Configuration - Core - Email - SendmailModule - ERROR

Last post by mvanniek « 20 Jan 2023, 22:33
Replies: 4
by mvanniek » 20 Jan 2023, 10:40

4 Replies

1038 Views

Last post by mvanniek
20 Jan 2023, 22:33
OAUTH2 - SMTP authentication failed

Last post by MichaelVD « 20 Jan 2023, 18:22
Replies: 9
by restartengineer » 17 Jan 2023, 18:27

9 Replies

4613 Views

Last post by MichaelVD
20 Jan 2023, 18:22
Upgrade From OTRS 6.0.35 to Znuny 6.1.2

Last post by FSF « 16 Jan 2023, 09:46
Replies: 3
by FSF » 13 Jan 2023, 12:32

3 Replies

1362 Views

Last post by FSF
16 Jan 2023, 09:46
error OTRS 6.0.37

Last post by FSF « 13 Jan 2023, 12:21
Replies: 10
by FSF » 09 Dec 2022, 09:39

10 Replies

4210 Views

Last post by FSF
13 Jan 2023, 12:21
[SOLVED]Ticket Notifications not Sending On AgentTicketNote

Last post by chrotha « 12 Jan 2023, 19:16
Replies: 2
by chrotha » 11 Jan 2023, 19:03

2 Replies

939 Views

Last post by chrotha
12 Jan 2023, 19:16
Automatically assign a email Ticket in a Queue with a pending status

Last post by wurzel « 11 Jan 2023, 12:31
Replies: 1
by wolkemann » 10 Jan 2023, 09:33

1 Replies

1007 Views

Last post by wurzel
11 Jan 2023, 12:31
States and groups and more.. :)

Last post by jojo « 04 Jan 2023, 10:48
Replies: 1
by vibaceta » 03 Jan 2023, 17:37

1 Replies

1070 Views

Last post by jojo
04 Jan 2023, 10:48
[Solved] States and groups and more...ACL is the answer :)

Last post by root « 29 Dec 2022, 21:33
Replies: 7
by jakezp » 21 Sep 2011, 19:11

7 Replies

3836 Views

Last post by root
29 Dec 2022, 21:33
(Minor) Update Procedure

Last post by Johannes « 21 Dec 2022, 18:36
Replies: 1
by constantino » 21 Dec 2022, 17:38

1 Replies

1175 Views

Last post by Johannes
21 Dec 2022, 18:36
Ticket Archive functionality in Znuny

Last post by phille05 « 20 Dec 2022, 10:02

by phille05 » 20 Dec 2022, 10:02

0 Replies

2560 Views

Last post by phille05
20 Dec 2022, 10:02

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