[SOLVED] need to open the master ticket in a merge

[rodolfor]

I have two tickets: Master and Slave.
How can I set the state of Master ticket to Open when I merge Slave into it?

I tried to use generic agent TicketMerge, but it modify only Slave ticket.

Must I modify TicketMerge procedure in ticket.pm?
Or there is a more standard method?

Thanks

[rodolfor]

In Ticket.pm I modified the following code adding "ticket_state_id = 4,"

Code: Select all

    # Update change time and user ID for main ticket.
    #   See bug#13092 for more information.
    return if !$DBObject->Do(
        SQL  => 'UPDATE ticket SET change_time = current_timestamp, ticket_state_id = 4, change_by = ? WHERE id = ?',
        Bind => [ \$Param{UserID}, \$Param{MainTicketID} ],
    );