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Issues with HTML and attachments after DB to FS switch

Last post by giacomos « 03 Apr 2023, 14:45
Replies: 3
by giacomos » 30 Mar 2023, 15:07

3 Replies

1503 Views

Last post by giacomos
03 Apr 2023, 14:45
Test upgrade from 6.5.1 to 7.0.1

Last post by nolobolo73 « 31 Mar 2023, 08:51
Replies: 2
by nolobolo73 » 30 Mar 2023, 14:51

2 Replies

1101 Views

Last post by nolobolo73
31 Mar 2023, 08:51
Getting LDAPS working correctly

Last post by crythias « 30 Mar 2023, 17:28
Replies: 9
by 98cwitr » 04 Dec 2012, 19:27

9 Replies

12055 Views

Last post by crythias
30 Mar 2023, 17:28
Upgrade/Update and retain customized files

Last post by root « 30 Mar 2023, 15:23
Replies: 3
by PhyrePhoX » 29 Mar 2023, 17:28

3 Replies

1452 Views

Last post by root
30 Mar 2023, 15:23
Installed version not detected when upgrading from 6.2 to 6.3

Last post by zerszenyi « 28 Mar 2023, 09:58
Replies: 5
by zerszenyi » 10 Mar 2023, 11:56

5 Replies

1429 Views

Last post by zerszenyi
28 Mar 2023, 09:58
Upgrading 6.0.48 to 6.1 fails with Deep recursion on subroutine

Last post by dchrichard « 27 Mar 2023, 13:59
Replies: 3
by dchrichard » 24 Mar 2023, 17:38

3 Replies

1612 Views

Last post by dchrichard
27 Mar 2023, 13:59
procedure for upgrading OTRS 6.0 to Znuny 6.1

Last post by RichH « 24 Mar 2023, 21:48
Replies: 19
by RichH » 01 Nov 2022, 20:48

19 Replies

11233 Views

Last post by RichH
24 Mar 2023, 21:48
New OTRS install fetches mail, but no new tickets created.

Last post by root « 23 Mar 2023, 17:41
Replies: 8
by cherdt2000 » 22 Mar 2023, 17:51

8 Replies

6393 Views

Last post by root
23 Mar 2023, 17:41
[SOLVED]Lost Password sender

Last post by chrotha « 23 Mar 2023, 16:58
Replies: 9
by chrotha » 20 Apr 2022, 11:59

9 Replies

3454 Views

Last post by chrotha
23 Mar 2023, 16:58
SMTP Message Won't Sent Outbound - Stuck in Queue

Last post by restartengineer « 23 Mar 2023, 06:34

by restartengineer » 23 Mar 2023, 06:34

0 Replies

2517 Views

Last post by restartengineer
23 Mar 2023, 06:34
Send mail with Oauth2 and SMTP Gmail failing

Last post by root « 22 Mar 2023, 19:55
Replies: 3
by nexus » 27 Feb 2023, 13:20

3 Replies

2857 Views

Last post by root
22 Mar 2023, 19:55
How to correctly 'reset' Gmail OAuth2 records?

Last post by apathy « 22 Mar 2023, 11:48
Replies: 2
by apathy » 16 Mar 2023, 13:11

2 Replies

1744 Views

Last post by apathy
22 Mar 2023, 11:48
Package not correctly deployed

Last post by beingbaban « 16 Mar 2023, 08:59
Replies: 18
by supportmi » 27 Oct 2022, 18:28

18 Replies

8752 Views

Last post by beingbaban
16 Mar 2023, 08:59
CMDB Search not working

Last post by skullz « 16 Mar 2023, 06:27
Replies: 3
by jbogarin » 09 Mar 2023, 17:24

3 Replies

1290 Views

Last post by skullz
16 Mar 2023, 06:27
Correct usage of OAuth2 with GMail

Last post by apathy « 22 Feb 2023, 16:52
Replies: 3
by apathy » 17 Feb 2023, 11:08

3 Replies

2682 Views

Last post by apathy
22 Feb 2023, 16:52
getting error on otrs/installer.pl

Last post by root « 21 Feb 2023, 23:22
Replies: 9
by AmitP » 30 May 2019, 07:50

9 Replies

5613 Views

Last post by root
21 Feb 2023, 23:22
Admin tab disappeared and no tickets

Last post by wurzel « 13 Feb 2023, 17:48
Replies: 7
by Nickcarter » 10 Feb 2023, 21:07

7 Replies

4078 Views

Last post by wurzel
13 Feb 2023, 17:48
OTRS call an external API - GenericAgent

Last post by root « 10 Feb 2023, 19:20
Replies: 5
by ITDominik » 08 Feb 2023, 15:54

5 Replies

2804 Views

Last post by root
10 Feb 2023, 19:20
Limit Company Ticket Access

Last post by chrotha « 09 Feb 2023, 12:39

by chrotha » 09 Feb 2023, 12:39

0 Replies

2414 Views

Last post by chrotha
09 Feb 2023, 12:39
Http to https: Error 503

Last post by root « 09 Feb 2023, 11:40
Replies: 4
by FSF » 01 Feb 2023, 16:53

4 Replies

2306 Views

Last post by root
09 Feb 2023, 11:40
LinkAdd - pyOTRS ResponseParseError

Last post by hypex « 09 Feb 2023, 01:48

by hypex » 09 Feb 2023, 01:48

0 Replies

2501 Views

Last post by hypex
09 Feb 2023, 01:48
SSO using Azure AD

Last post by root « 06 Feb 2023, 17:30
Replies: 3
by MDT75 » 03 Feb 2023, 09:49

3 Replies

2250 Views

Last post by root
06 Feb 2023, 17:30
Merge in wrong direction deletes all custom fields

Last post by lis9 « 02 Feb 2023, 15:52
Replies: 1
by disciple » 01 Feb 2023, 17:13

1 Replies

1032 Views

Last post by lis9
02 Feb 2023, 15:52
create report from command line?

Last post by disciple « 02 Feb 2023, 14:32
Replies: 2
by disciple » 01 Feb 2023, 21:10

2 Replies

1153 Views

Last post by disciple
02 Feb 2023, 14:32
Scheduled reports via UI?

Last post by root « 02 Feb 2023, 08:42
Replies: 3
by disciple » 01 Feb 2023, 18:00

3 Replies

1400 Views

Last post by root
02 Feb 2023, 08:42
Error with OTRS after upgrading Ubuntu from 18 to 20

Last post by msksharma « 30 Jan 2023, 09:07
Replies: 1
by msksharma » 30 Jan 2023, 05:59

1 Replies

1087 Views

Last post by msksharma
30 Jan 2023, 09:07
IMAP/IMAPTLS doesnot work anymore

Last post by root « 27 Jan 2023, 07:29
Replies: 7
by sidrah » 26 Jan 2023, 13:57

7 Replies

3493 Views

Last post by root
27 Jan 2023, 07:29
OAUTH2 - "The request body must contain the following parameter: 'client_id'"

Last post by zzz « 24 Jan 2023, 10:43
Replies: 9
by pswarz » 21 Jan 2023, 23:37

9 Replies

14807 Views

Last post by zzz
24 Jan 2023, 10:43
6.0.37 - System Configuration - Core - Email - SendmailModule - ERROR

Last post by mvanniek « 20 Jan 2023, 22:33
Replies: 4
by mvanniek » 20 Jan 2023, 10:40

4 Replies

1385 Views

Last post by mvanniek
20 Jan 2023, 22:33
OAUTH2 - SMTP authentication failed

Last post by MichaelVD « 20 Jan 2023, 18:22
Replies: 9
by restartengineer » 17 Jan 2023, 18:27

9 Replies

5766 Views

Last post by MichaelVD
20 Jan 2023, 18:22
Upgrade From OTRS 6.0.35 to Znuny 6.1.2

Last post by FSF « 16 Jan 2023, 09:46
Replies: 3
by FSF » 13 Jan 2023, 12:32

3 Replies

1948 Views

Last post by FSF
16 Jan 2023, 09:46
error OTRS 6.0.37

Last post by FSF « 13 Jan 2023, 12:21
Replies: 10
by FSF » 09 Dec 2022, 09:39

10 Replies

6453 Views

Last post by FSF
13 Jan 2023, 12:21
[SOLVED]Ticket Notifications not Sending On AgentTicketNote

Last post by chrotha « 12 Jan 2023, 19:16
Replies: 2
by chrotha » 11 Jan 2023, 19:03

2 Replies

1190 Views

Last post by chrotha
12 Jan 2023, 19:16
Automatically assign a email Ticket in a Queue with a pending status

Last post by wurzel « 11 Jan 2023, 12:31
Replies: 1
by wolkemann » 10 Jan 2023, 09:33

1 Replies

1405 Views

Last post by wurzel
11 Jan 2023, 12:31
States and groups and more.. :)

Last post by jojo « 04 Jan 2023, 10:48
Replies: 1
by vibaceta » 03 Jan 2023, 17:37

1 Replies

1822 Views

Last post by jojo
04 Jan 2023, 10:48
[Solved] States and groups and more...ACL is the answer :)

Last post by root « 29 Dec 2022, 21:33
Replies: 7
by jakezp » 21 Sep 2011, 19:11

7 Replies

4500 Views

Last post by root
29 Dec 2022, 21:33
(Minor) Update Procedure

Last post by Johannes « 21 Dec 2022, 18:36
Replies: 1
by constantino » 21 Dec 2022, 17:38

1 Replies

1473 Views

Last post by Johannes
21 Dec 2022, 18:36
Ticket Archive functionality in Znuny

Last post by phille05 « 20 Dec 2022, 10:02

by phille05 » 20 Dec 2022, 10:02

0 Replies

2897 Views

Last post by phille05
20 Dec 2022, 10:02
No notifications are being generated (SendAgentNotification)

Last post by dsmteam « 20 Dec 2022, 01:20
Replies: 6
by glorang » 03 Oct 2022, 18:33

6 Replies

3308 Views

Last post by dsmteam
20 Dec 2022, 01:20
6.4.4 Migrate Script Error

Last post by nltui « 16 Dec 2022, 17:46
Replies: 5
by nltui » 30 Nov 2022, 19:50

5 Replies

2354 Views

Last post by nltui
16 Dec 2022, 17:46
Install Problems

Last post by root « 16 Dec 2022, 17:31
Replies: 6
by griff6r » 16 Dec 2022, 15:27

6 Replies

2460 Views

Last post by root
16 Dec 2022, 17:31
OAuth2Token could not be loaded

Last post by Johannes « 13 Dec 2022, 18:21
Replies: 3
by altinac » 12 Dec 2022, 22:48

3 Replies

1471 Views

Last post by Johannes
13 Dec 2022, 18:21
Use content of ONE dynamic field to generate multiple URLS in ticket zoom

Last post by PhyrePhoX « 08 Dec 2022, 10:28

by PhyrePhoX » 08 Dec 2022, 10:28

0 Replies

3120 Views

Last post by PhyrePhoX
08 Dec 2022, 10:28
Determining whether an article is stored in DB or filesystem

Last post by vincentb « 07 Dec 2022, 18:59

by vincentb » 07 Dec 2022, 18:59

0 Replies

3296 Views

Last post by vincentb
07 Dec 2022, 18:59
Customer Search - "displayname" (LDAP/Database backend search)

Last post by PhyrePhoX « 05 Dec 2022, 13:24

by PhyrePhoX » 05 Dec 2022, 13:24

0 Replies

3047 Views

Last post by PhyrePhoX
05 Dec 2022, 13:24
Login and logout of Agent

Last post by Jarod64 « 04 Dec 2022, 12:54

by Jarod64 » 04 Dec 2022, 12:54

0 Replies

3427 Views

Last post by Jarod64
04 Dec 2022, 12:54
OTRS 6.37 new install can't use smtp method in SendmailModule

Last post by skullz « 02 Dec 2022, 15:23
Replies: 1
by hbothma » 01 Dec 2022, 13:25

1 Replies

1056 Views

Last post by skullz
02 Dec 2022, 15:23
Remove mentioning Icon in toolbar

Last post by Lumin669 « 30 Nov 2022, 11:03
Replies: 2
by Lumin669 » 30 Nov 2022, 09:19

2 Replies

1568 Views

Last post by Lumin669
30 Nov 2022, 11:03
New "button" on AgentTicketZoom

Last post by wurzel « 29 Nov 2022, 08:42
Replies: 3
by JohnyGuardian » 25 Nov 2022, 22:39

3 Replies

1361 Views

Last post by wurzel
29 Nov 2022, 08:42
Shrinking communication_log_object_entry table

Last post by root « 25 Nov 2022, 21:12
Replies: 1
by vincentb » 25 Nov 2022, 20:36

1 Replies

774 Views

Last post by root
25 Nov 2022, 21:12

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