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Last post

Best practice to upgrade OTRS 5.x to znuny?

Last post by root « 20 Jun 2021, 13:57
Replies: 1
by hkais » 20 Jun 2021, 13:02

1 Replies

662 Views

Last post by root
20 Jun 2021, 13:57
Problem to install Import/Export plugin

Last post by jojo « 16 Jun 2021, 12:46
Replies: 3
by kpemonon » 15 Jun 2021, 17:04

3 Replies

1873 Views

Last post by jojo
16 Jun 2021, 12:46
customer.pl and AD Authentication

Last post by root « 15 Jun 2021, 18:13
Replies: 1
by mmpellet » 15 Jun 2021, 17:47

1 Replies

575 Views

Last post by root
15 Jun 2021, 18:13
Unable to use SMTPS/SMTP TLS after OTRS 6 Migration (SMTP works)

Last post by root « 15 Jun 2021, 17:28
Replies: 1
by Lowsky » 15 Jun 2021, 15:06

1 Replies

1043 Views

Last post by root
15 Jun 2021, 17:28
OTRS - package User Import Export csv

Last post by kpemonon « 11 Jun 2021, 17:58
Replies: 7
by kpemonon » 11 Jun 2021, 16:02

7 Replies

5139 Views

Last post by kpemonon
11 Jun 2021, 17:58
GenericAgent, Add FAQ article on TicketCreate

Last post by root « 07 Jun 2021, 16:36
Replies: 2
by finalbeta » 07 Jun 2021, 11:32

2 Replies

1610 Views

Last post by root
07 Jun 2021, 16:36
[Solved] Can't find Mod_Perl

Last post by chrotha « 04 Jun 2021, 15:22
Replies: 2
by chrotha » 01 Jun 2021, 14:00

2 Replies

1732 Views

Last post by chrotha
04 Jun 2021, 15:22
Importing data to OTRS

Last post by couchexpert « 04 Jun 2021, 09:39
Replies: 10
by Tiemo » 06 Sep 2016, 12:19

10 Replies

7099 Views

Last post by couchexpert
04 Jun 2021, 09:39
6.0.1 Problem with Scheduler Daemon Cron: ArticleSearchIndexRebuild

Last post by wmfinamore « 02 Jun 2021, 17:24
Replies: 8
by gtavarez » 29 Nov 2017, 16:43

8 Replies

30367 Views

Last post by wmfinamore
02 Jun 2021, 17:24
Visual notification when pending time reached

Last post by reneeb « 02 Jun 2021, 10:09
Replies: 14
by iwill » 13 May 2021, 14:17

14 Replies

11370 Views

Last post by reneeb
02 Jun 2021, 10:09
Connect mariaDB to PowerBI

Last post by reneeb « 02 Jun 2021, 09:57
Replies: 3
by iwill » 29 May 2021, 14:06

3 Replies

1646 Views

Last post by reneeb
02 Jun 2021, 09:57
How to install FAQ Knowledge Base addon on Community 5.0.16

Last post by root « 27 May 2021, 09:17
Replies: 1
by kitatech » 27 May 2021, 09:06

1 Replies

1318 Views

Last post by root
27 May 2021, 09:17
Issue with pasting images in ticket body or notes

Last post by graychev « 26 May 2021, 14:36
Replies: 2
by graychev » 25 May 2021, 15:09

2 Replies

1577 Views

Last post by graychev
26 May 2021, 14:36
Proxy Error and high CPU usage on some tickets

Last post by cisiu « 26 May 2021, 12:21
Replies: 4
by cisiu » 25 May 2021, 11:24

4 Replies

2030 Views

Last post by cisiu
26 May 2021, 12:21
[SOLVED] PostMaster Filter Body

Last post by chrotha « 21 May 2021, 13:35
Replies: 2
by chrotha » 18 May 2021, 10:34

2 Replies

1432 Views

Last post by chrotha
21 May 2021, 13:35
Dashboard Queue Overview - Changes

Last post by iwill « 19 May 2021, 14:16

by iwill » 19 May 2021, 14:16

0 Replies

2484 Views

Last post by iwill
19 May 2021, 14:16
[RESOLVED] "Need TicketID" and "Unable to connect to smtp.office365.com"

Last post by iwill « 19 May 2021, 11:23
Replies: 19
by iwill » 09 May 2021, 14:31

19 Replies

15528 Views

Last post by iwill
19 May 2021, 11:23
dashboard reports error 'Need module'

Last post by zzz « 17 May 2021, 15:42
Replies: 4
by spark123 » 12 May 2021, 13:34

4 Replies

3561 Views

Last post by zzz
17 May 2021, 15:42
[SOLVED] Error while Installing otrs 6.0.30

Last post by chrotha « 14 May 2021, 17:08
Replies: 4
by chrotha » 13 May 2021, 14:01

4 Replies

2630 Views

Last post by chrotha
14 May 2021, 17:08
Reply to an autoresponder letter

Last post by root « 14 May 2021, 15:46
Replies: 5
by benwork » 12 May 2021, 10:17

5 Replies

1832 Views

Last post by root
14 May 2021, 15:46
[SOLVED] Address Book Search only one LDAP connection

Last post by chrotha « 13 May 2021, 13:55
Replies: 4
by chrotha » 01 Apr 2021, 12:18

4 Replies

2196 Views

Last post by chrotha
13 May 2021, 13:55
Problem: "Error deserializing data"

Last post by skullz « 12 May 2021, 20:14
Replies: 1
by charlin88 » 12 May 2021, 17:12

1 Replies

1431 Views

Last post by skullz
12 May 2021, 20:14
Upgrade 5.0.30 to 06.11.01

Last post by root « 12 May 2021, 13:49
Replies: 7
by christian1706 » 27 Sep 2018, 13:57

7 Replies

4156 Views

Last post by root
12 May 2021, 13:49
Menu bar disappears when entering time recording in TimeAccounting

Last post by zzz « 06 May 2021, 22:54
Replies: 1
by gusmaer » 06 May 2021, 20:13

1 Replies

1288 Views

Last post by zzz
06 May 2021, 22:54
Add note when pending till ends

Last post by iwill « 06 May 2021, 16:02
Replies: 3
by iwill » 22 Apr 2021, 18:08

3 Replies

1924 Views

Last post by iwill
06 May 2021, 16:02
SQL query performed by Generic Agent

Last post by ugob « 05 May 2021, 22:32
Replies: 4
by ugob » 05 May 2021, 19:23

4 Replies

1749 Views

Last post by ugob
05 May 2021, 22:32
How to add a To and Cc when use forward template

Last post by iwill « 04 May 2021, 08:51
Replies: 1
by iwill » 27 Apr 2021, 14:48

1 Replies

1481 Views

Last post by iwill
04 May 2021, 08:51
Prevent ticket creation by email unless it comes from a web form

Last post by ugob « 03 May 2021, 14:20
Replies: 4
by ugob » 03 May 2021, 05:05

4 Replies

1756 Views

Last post by ugob
03 May 2021, 14:20
Different email address

Last post by root « 01 May 2021, 16:41
Replies: 1
by ugob » 01 May 2021, 15:47

1 Replies

1170 Views

Last post by root
01 May 2021, 16:41
[Solved ]Difference between permissions move and move_into

Last post by ugob « 01 May 2021, 15:43
Replies: 2
by ugob » 23 Apr 2021, 22:58

2 Replies

1616 Views

Last post by ugob
01 May 2021, 15:43
OTRS 6 Time Accounting really slow

Last post by ugob « 29 Apr 2021, 21:05
Replies: 4
by bddagostino » 16 Apr 2021, 15:38

4 Replies

2476 Views

Last post by ugob
29 Apr 2021, 21:05
CUSTOMER_USER_ID is empty when ticket is created by WebService

Last post by danielbr « 28 Apr 2021, 20:58

by danielbr » 28 Apr 2021, 20:58

0 Replies

3237 Views

Last post by danielbr
28 Apr 2021, 20:58
Right-click to correct words

Last post by iwill « 28 Apr 2021, 15:30
Replies: 8
by iwill » 14 Apr 2021, 15:03

8 Replies

3190 Views

Last post by iwill
28 Apr 2021, 15:30
MailAccountFetch-34 No such ServiceID ()!

Last post by bddagostino « 27 Apr 2021, 09:19
Replies: 12
by bddagostino » 20 Apr 2021, 12:59

12 Replies

5682 Views

Last post by bddagostino
27 Apr 2021, 09:19
AgentTicketZoom layout change assitance (order)

Last post by finalbeta « 26 Apr 2021, 15:08
Replies: 2
by finalbeta » 22 Apr 2021, 15:56

2 Replies

1627 Views

Last post by finalbeta
26 Apr 2021, 15:08
[SOLVED]Changing ticket state from agent interface

Last post by alek12z « 26 Apr 2021, 14:53
Replies: 4
by alek12z » 25 Mar 2021, 09:01

4 Replies

3487 Views

Last post by alek12z
26 Apr 2021, 14:53
AgentTicketPhone.tt line 328: Malformed UTF-8 character

Last post by reneeb « 26 Apr 2021, 12:22
Replies: 1
by flying2021 » 23 Apr 2021, 12:06

1 Replies

1465 Views

Last post by reneeb
26 Apr 2021, 12:22
Mail goes to random unrelated tickets - Handling customers with OTRS

Last post by root « 22 Apr 2021, 19:33
Replies: 1
by Tommyrelli » 22 Apr 2021, 17:37

1 Replies

1168 Views

Last post by root
22 Apr 2021, 19:33
Customer User Information Center - Planned on Closed tab?

Last post by iwill « 21 Apr 2021, 12:45
Replies: 4
by iwill » 20 Apr 2021, 09:38

4 Replies

2083 Views

Last post by iwill
21 Apr 2021, 12:45
Eventhandler or custom module for parentticketnumber

Last post by mindchanger « 15 Apr 2021, 13:07
Replies: 4
by mindchanger » 22 Sep 2020, 11:13

4 Replies

2779 Views

Last post by mindchanger
15 Apr 2021, 13:07
MasterSlave dropdown not showing up in bulk

Last post by root « 13 Apr 2021, 06:51
Replies: 9
by retro2707 » 13 Oct 2014, 11:30

9 Replies

4773 Views

Last post by root
13 Apr 2021, 06:51
OTRS temp files permissions

Last post by manoj99 « 12 Apr 2021, 21:27
Replies: 2
by manoj99 » 12 Apr 2021, 17:56

2 Replies

2002 Views

Last post by manoj99
12 Apr 2021, 21:27
OTRS 5 shm error log

Last post by manoj99 « 12 Apr 2021, 17:59
Replies: 8
by manoj99 » 23 Mar 2021, 18:30

8 Replies

3806 Views

Last post by manoj99
12 Apr 2021, 17:59
Change GenericAgent Avatar

Last post by iwill « 11 Apr 2021, 12:36

by iwill » 11 Apr 2021, 12:36

0 Replies

3150 Views

Last post by iwill
11 Apr 2021, 12:36
Updating otrs from 5 to 6 / DBUpdate-to-6.pl error

Last post by root « 10 Apr 2021, 17:05
Replies: 5
by felixotrs » 10 Apr 2021, 12:57

5 Replies

2708 Views

Last post by root
10 Apr 2021, 17:05
Closed state only on working days

Last post by iwill « 08 Apr 2021, 21:05
Replies: 4
by iwill » 29 Mar 2021, 22:38

4 Replies

2440 Views

Last post by iwill
08 Apr 2021, 21:05
Frequent logout for agent

Last post by graychev « 07 Apr 2021, 08:23
Replies: 4
by graychev » 29 Mar 2021, 13:42

4 Replies

4132 Views

Last post by graychev
07 Apr 2021, 08:23
OTRS DB Migration

Last post by root « 06 Apr 2021, 17:25
Replies: 2
by Shadey212 » 06 Apr 2021, 16:19

2 Replies

2322 Views

Last post by root
06 Apr 2021, 17:25
SLA Null for some tickets with the same details

Last post by root « 06 Apr 2021, 07:46
Replies: 1
by iclaude » 01 Apr 2021, 20:20

1 Replies

1696 Views

Last post by root
06 Apr 2021, 07:46
OTRS 6.0.24 - Master/slave plugin 6.0.21 issue

Last post by bossma02 « 31 Mar 2021, 11:50

by bossma02 » 31 Mar 2021, 11:50

0 Replies

3308 Views

Last post by bossma02
31 Mar 2021, 11:50

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