Ayuda

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Los nuevos tickets o casos los recibe el adminOTRS

Last post by maquintero « 10 Dec 2020, 17:50

by maquintero » 10 Dec 2020, 17:50

0 Replies

2275 Views

Last post by maquintero
10 Dec 2020, 17:50
Error tabla time_accounting

Last post by gusmaer « 03 Nov 2020, 14:18

by gusmaer » 03 Nov 2020, 14:18

0 Replies

1311 Views

Last post by gusmaer
03 Nov 2020, 14:18
Error al cambiar la cola de un ticket

Last post by nubelina « 22 Jul 2020, 00:38

by nubelina » 22 Jul 2020, 00:38

0 Replies

1973 Views

Last post by nubelina
22 Jul 2020, 00:38
Borrado article_data_mime_plain.ibd

Last post by jaescobar « 20 Apr 2020, 12:59

by jaescobar » 20 Apr 2020, 12:59

0 Replies

1862 Views

Last post by jaescobar
20 Apr 2020, 12:59
Problemas con Correo entrante

Last post by klausneil « 20 Mar 2020, 17:39
Replies: 1
by mmunoz » 27 Feb 2020, 22:35

1 Replies

1500 Views

Last post by klausneil
20 Mar 2020, 17:39
Mover tickets desde TEST a Produccion?

Last post by camilonavarrete « 30 Jan 2020, 16:55

by camilonavarrete » 30 Jan 2020, 16:55

0 Replies

1603 Views

Last post by camilonavarrete
30 Jan 2020, 16:55
Tiempos de Escalada

Last post by silvip83 « 23 Jan 2020, 16:07

by silvip83 » 23 Jan 2020, 16:07

0 Replies

1598 Views

Last post by silvip83
23 Jan 2020, 16:07
Cambiar color del Header del TicketCustomer?

Last post by camilonavarrete « 30 Dec 2019, 20:02

by camilonavarrete » 30 Dec 2019, 20:02

0 Replies

1809 Views

Last post by camilonavarrete
30 Dec 2019, 20:02
Gestión de Procesos

Last post by drodralv « 27 Dec 2019, 13:05
Replies: 1
by silvinapais » 05 Nov 2019, 13:53

1 Replies

1791 Views

Last post by drodralv
27 Dec 2019, 13:05
Desactivar cierre por vencimiento durante fines de semana.

Last post by AVillar « 20 Dec 2019, 14:53
Replies: 2
by AVillar » 19 Dec 2019, 23:05

2 Replies

1379 Views

Last post by AVillar
20 Dec 2019, 14:53
Clientes sin colas asignadas al crear ticket

Last post by camilonavarrete « 10 Dec 2019, 22:31

by camilonavarrete » 10 Dec 2019, 22:31

0 Replies

1782 Views

Last post by camilonavarrete
10 Dec 2019, 22:31
Modulo custom da errores "Attempt to reload"

Last post by alexist « 05 Nov 2019, 22:57

by alexist » 05 Nov 2019, 22:57

0 Replies

2130 Views

Last post by alexist
05 Nov 2019, 22:57
Actualizar OTR 5 a 6

Last post by fcasal « 22 Oct 2019, 16:06
Replies: 12
by andreapino » 25 Sep 2019, 17:21

12 Replies

3585 Views

Last post by fcasal
22 Oct 2019, 16:06
Doble autenticación de customer a traves de LDAP

Last post by ctapia « 08 Oct 2019, 19:41

by ctapia » 08 Oct 2019, 19:41

0 Replies

2148 Views

Last post by ctapia
08 Oct 2019, 19:41
Corte de línea al recibir email provoca error de selección de servicio

Last post by drodralv « 08 Oct 2019, 16:01

by drodralv » 08 Oct 2019, 16:01

0 Replies

1903 Views

Last post by drodralv
08 Oct 2019, 16:01
Aumento rango de fechas en reportes

Last post by kayll « 25 Sep 2019, 16:57
Replies: 4
by kayll » 17 Sep 2019, 17:16

4 Replies

1798 Views

Last post by kayll
25 Sep 2019, 16:57
problemas con dos customer backend

Last post by principiante « 18 Sep 2019, 16:04
Replies: 2
by principiante » 09 Jul 2019, 20:15

2 Replies

2280 Views

Last post by principiante
18 Sep 2019, 16:04
Priorizar tickets a partir de contenido de mail?

Last post by fcasal « 13 Sep 2019, 08:17
Replies: 3
by camilonavarrete » 10 Sep 2019, 21:11

3 Replies

1740 Views

Last post by fcasal
13 Sep 2019, 08:17
ACL para cambiar la prioridad del tciket

Last post by gusmaer « 12 Sep 2019, 18:05

by gusmaer » 12 Sep 2019, 18:05

0 Replies

1960 Views

Last post by gusmaer
12 Sep 2019, 18:05
Servidor de correo saliente

Last post by fcasal « 11 Sep 2019, 09:44
Replies: 6
by daherrerac » 29 May 2012, 00:24

6 Replies

3865 Views

Last post by fcasal
11 Sep 2019, 09:44
No se crean elementos en CMDB

Last post by fcasal « 03 Sep 2019, 18:36
Replies: 1
by Laurichis » 02 Sep 2019, 14:45

1 Replies

1462 Views

Last post by fcasal
03 Sep 2019, 18:36
[Solucionado] Resumen de Tickets por cola

Last post by vinualec « 21 Aug 2019, 15:28
Replies: 4
by grupospec » 12 May 2016, 20:07

4 Replies

4324 Views

Last post by vinualec
21 Aug 2019, 15:28
Error al enviar correo desde OTRS 6

Last post by fcasal « 03 Jul 2019, 10:59
Replies: 1
by Gama » 02 Jul 2019, 22:29

1 Replies

1718 Views

Last post by fcasal
03 Jul 2019, 10:59
tablas OTRS

Last post by principiante « 02 Jul 2019, 09:20
Replies: 2
by principiante » 01 Jul 2019, 09:54

2 Replies

1939 Views

Last post by principiante
02 Jul 2019, 09:20
crear usuarios clientes locales teniendo AD

Last post by principiante « 01 Jul 2019, 10:47

by principiante » 01 Jul 2019, 10:47

0 Replies

1956 Views

Last post by principiante
01 Jul 2019, 10:47
vista cliente -personalizar

Last post by fcasal « 21 Jun 2019, 06:14
Replies: 1
by Gama » 19 Jun 2019, 20:10

1 Replies

1767 Views

Last post by fcasal
21 Jun 2019, 06:14
Error al actualizar OTRS de la versión 6.0.17 a la 6.0.18

Last post by fcasal « 21 May 2019, 06:49
Replies: 1
by marck32 » 21 May 2019, 01:29

1 Replies

1883 Views

Last post by fcasal
21 May 2019, 06:49
Alteração formato data na extração de relatórios

Last post by jmdemetrio « 01 Apr 2019, 11:06

by jmdemetrio » 01 Apr 2019, 11:06

0 Replies

2593 Views

Last post by jmdemetrio
01 Apr 2019, 11:06
Configurar correo entrante

Last post by edobanio « 23 Mar 2019, 14:52

by edobanio » 23 Mar 2019, 14:52

0 Replies

2632 Views

Last post by edobanio
23 Mar 2019, 14:52
OTRS6 - Ayuda mail

Last post by edobanio « 23 Mar 2019, 14:41
Replies: 7
by edobanio » 13 Mar 2019, 21:13

7 Replies

3066 Views

Last post by edobanio
23 Mar 2019, 14:41
[SOLUCIONADO] OTRS 5 - Ayuda cambio de IP publica

Last post by MicroTS19 « 21 Mar 2019, 18:31
Replies: 2
by MicroTS19 » 05 Mar 2019, 18:02

2 Replies

2191 Views

Last post by MicroTS19
21 Mar 2019, 18:31
Error cuando cierro un ticket.

Last post by andersonmavi30 « 13 Feb 2019, 16:55

by andersonmavi30 » 13 Feb 2019, 16:55

0 Replies

2417 Views

Last post by andersonmavi30
13 Feb 2019, 16:55
OTRS no deja de enviar emails y no se porque ni como pararlo

Last post by fcasal « 03 Feb 2019, 11:10
Replies: 1
by ejara » 28 Jan 2019, 12:58

1 Replies

11645 Views

Last post by fcasal
03 Feb 2019, 11:10
Unidades de tiempo

Last post by ejara « 28 Jan 2019, 14:31
Replies: 1
by jemilio » 20 Nov 2018, 17:10

1 Replies

27358 Views

Last post by ejara
28 Jan 2019, 14:31
Crear nuevas acciones "personalizadas"

Last post by iclaude « 20 Nov 2018, 09:17

by iclaude » 20 Nov 2018, 09:17

0 Replies

3468 Views

Last post by iclaude
20 Nov 2018, 09:17
Error correo (SOLVENTADO)

Last post by jemilio « 19 Nov 2018, 10:37
Replies: 2
by jemilio » 16 Nov 2018, 14:50

2 Replies

3612 Views

Last post by jemilio
19 Nov 2018, 10:37
tareas programadas

Last post by atreyumu « 18 Nov 2018, 17:00

by atreyumu » 18 Nov 2018, 17:00

0 Replies

3378 Views

Last post by atreyumu
18 Nov 2018, 17:00
Campo no disponible

Last post by fcasal « 08 Nov 2018, 07:22
Replies: 1
by bofovc » 07 Nov 2018, 20:15

1 Replies

3400 Views

Last post by fcasal
08 Nov 2018, 07:22
¿Qué antivirus me recomiendan?

Last post by schiller « 07 Nov 2018, 12:59

by schiller » 07 Nov 2018, 12:59

0 Replies

3665 Views

Last post by schiller
07 Nov 2018, 12:59
Gestión de Importación/Exportación

Last post by fcasal « 18 Oct 2018, 06:33
Replies: 1
by candres28 » 17 Oct 2018, 20:32

1 Replies

3791 Views

Last post by fcasal
18 Oct 2018, 06:33
Ayuda

Last post by fcasal « 16 Oct 2018, 05:52
Replies: 1
by rtejada » 15 Oct 2018, 18:14

1 Replies

2976 Views

Last post by fcasal
16 Oct 2018, 05:52
Import/Export OTRS5.0.18

Last post by fcasal « 13 Oct 2018, 09:22
Replies: 1
by candres28 » 12 Oct 2018, 17:39

1 Replies

3633 Views

Last post by fcasal
13 Oct 2018, 09:22
Generar Eventos de registros

Last post by Davidbm1 « 09 Oct 2018, 19:09

by Davidbm1 » 09 Oct 2018, 19:09

0 Replies

3985 Views

Last post by Davidbm1
09 Oct 2018, 19:09
Solo los responsables cierran tickets

Last post by ritico « 19 Sep 2018, 18:07
Replies: 2
by vinualec » 16 Jul 2014, 16:54

2 Replies

5327 Views

Last post by ritico
19 Sep 2018, 18:07
Validación LDAP con host redundante

Last post by xoanet « 17 Sep 2018, 09:03
Replies: 2
by xoanet » 15 Mar 2018, 11:29

2 Replies

27349 Views

Last post by xoanet
17 Sep 2018, 09:03
Error al actualizar la BD de OTRS 5 a 6

Last post by miguelmz « 03 Aug 2018, 14:30
Replies: 2
by chlesmes » 17 Jul 2018, 16:04

2 Replies

6940 Views

Last post by miguelmz
03 Aug 2018, 14:30
Problemas con SMTP

Last post by miguelmz « 27 Jun 2018, 17:02
Replies: 4
by clesguar » 06 Jun 2018, 18:27

4 Replies

10586 Views

Last post by miguelmz
27 Jun 2018, 17:02
Ayuda con permisos de colas

Last post by miguelmz « 27 Jun 2018, 16:49
Replies: 10
by DannyDCx » 31 May 2018, 23:32

10 Replies

15655 Views

Last post by miguelmz
27 Jun 2018, 16:49
AYUDA EL CORREO NO CONECTA.

Last post by Davidbm1 « 24 May 2018, 22:45
Replies: 4
by AnaVB » 05 Jan 2018, 17:58

4 Replies

23513 Views

Last post by Davidbm1
24 May 2018, 22:45
Problemas a la hora de crear un ticket en Customer.pl

Last post by fcasal « 22 May 2018, 06:25
Replies: 6
by icancinos » 02 May 2018, 21:10

6 Replies

25495 Views

Last post by fcasal
22 May 2018, 06:25

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