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Cambiar el color de la cabecera de los correos de notificación[SOLUCIONADO]

Last post by jossuahe « 15 Dec 2016, 00:14
Replies: 4
by cabanesa » 20 Apr 2016, 17:19

4 Replies

67617 Views

Last post by jossuahe
15 Dec 2016, 00:14
Ver solo los servicios asociados a un tipo de ticket

Last post by jossuahe « 15 Dec 2016, 00:01
Replies: 1
by serambca » 27 Sep 2016, 16:49

1 Replies

44852 Views

Last post by jossuahe
15 Dec 2016, 00:01
Instalar Mysql en debian 8

Last post by albama « 22 Nov 2016, 14:25

by albama » 22 Nov 2016, 14:25

0 Replies

39304 Views

Last post by albama
22 Nov 2016, 14:25
Instalar OTRS Free en servidor phpMyAdmin

Last post by klausneil « 07 Nov 2016, 00:40
Replies: 1
by natacol1016 » 15 Oct 2016, 18:55

1 Replies

40291 Views

Last post by klausneil
07 Nov 2016, 00:40
Como usar StaticDB y ArticleStorageFS

Last post by JazzMed13 « 28 Oct 2016, 22:57

by JazzMed13 » 28 Oct 2016, 22:57

0 Replies

38635 Views

Last post by JazzMed13
28 Oct 2016, 22:57
Consulta sobre Pantalla Principal

Last post by klausneil « 03 Oct 2016, 03:43
Replies: 3
by Antonio » 09 Aug 2016, 00:42

3 Replies

42036 Views

Last post by klausneil
03 Oct 2016, 03:43
Quiero actualizar mi OTRS

Last post by JazzMed13 « 30 Sep 2016, 18:10
Replies: 4
by JazzMed13 » 14 Jun 2016, 23:26

4 Replies

43265 Views

Last post by JazzMed13
30 Sep 2016, 18:10
Procedimiento para actualizar de 5.0.9 a 5.0.11

Last post by klausneil « 30 Sep 2016, 02:52
Replies: 3
by Gustavo » 07 Jul 2016, 03:52

3 Replies

40441 Views

Last post by klausneil
30 Sep 2016, 02:52
Pasar de un proceso a otro en Process Management

Last post by squ4lor « 26 Sep 2016, 18:34

by squ4lor » 26 Sep 2016, 18:34

0 Replies

38509 Views

Last post by squ4lor
26 Sep 2016, 18:34
No puedo crear nuevos agentes

Last post by klausneil « 20 Sep 2016, 02:13
Replies: 6
by AzazelMendoza » 05 Sep 2016, 16:14

6 Replies

42707 Views

Last post by klausneil
20 Sep 2016, 02:13
Enviar notificaciones a multiples clientes

Last post by freeedd « 12 Sep 2016, 08:34

by freeedd » 12 Sep 2016, 08:34

0 Replies

38871 Views

Last post by freeedd
12 Sep 2016, 08:34
Ocultar Ticket TYPE (Closed)

Last post by gracimartinezc « 09 Sep 2016, 14:54
Replies: 1
by JazzMed13 » 03 May 2016, 22:39

1 Replies

39894 Views

Last post by gracimartinezc
09 Sep 2016, 14:54
Instalar en lampp

Last post by matiasnunes « 18 Aug 2016, 18:44

by matiasnunes » 18 Aug 2016, 18:44

0 Replies

38476 Views

Last post by matiasnunes
18 Aug 2016, 18:44
Insertar el registro de tickets en 2 tablas al mismo tiempo.

Last post by CesarRomario « 12 Aug 2016, 18:14

by CesarRomario » 12 Aug 2016, 18:14

0 Replies

37686 Views

Last post by CesarRomario
12 Aug 2016, 18:14
Modulo encuestas

Last post by thelmakuki « 20 Jun 2016, 23:44

by thelmakuki » 20 Jun 2016, 23:44

0 Replies

37367 Views

Last post by thelmakuki
20 Jun 2016, 23:44
Modulo change

Last post by thelmakuki « 20 Jun 2016, 23:23

by thelmakuki » 20 Jun 2016, 23:23

0 Replies

37821 Views

Last post by thelmakuki
20 Jun 2016, 23:23
Plantilla de texto en ventana de Cliente

Last post by thelmakuki « 20 Jun 2016, 23:00
Replies: 1
by eddibar » 06 Apr 2015, 18:48

1 Replies

49756 Views

Last post by thelmakuki
20 Jun 2016, 23:00
Respuesta Del Agente en la Encuentas

Last post by yagide « 10 Jun 2016, 16:57

by yagide » 10 Jun 2016, 16:57

0 Replies

38720 Views

Last post by yagide
10 Jun 2016, 16:57
Problemas Con Notificacion

Last post by hvillalobos « 27 May 2016, 17:20
Replies: 4
by hvillalobos » 26 May 2016, 23:35

4 Replies

39309 Views

Last post by hvillalobos
27 May 2016, 17:20
Visualizar los tickets que caducan hoy.

Last post by Vik12 « 24 May 2016, 08:58

by Vik12 » 24 May 2016, 08:58

0 Replies

37110 Views

Last post by Vik12
24 May 2016, 08:58
[SOLUCIONADO] Asignacion de un ticket dependiendo del cuerpo del correo

Last post by josegarcia « 23 May 2016, 11:09
Replies: 5
by gmartin85 » 22 Jan 2015, 14:24

5 Replies

55128 Views

Last post by josegarcia
23 May 2016, 11:09
Enviar tickets a otras colas

Last post by JoanMXPP « 18 May 2016, 15:21

by JoanMXPP » 18 May 2016, 15:21

0 Replies

38040 Views

Last post by JoanMXPP
18 May 2016, 15:21
Email de Notificacion para Cliente Nuevo

Last post by mjojedab « 10 May 2016, 11:34

by mjojedab » 10 May 2016, 11:34

0 Replies

38163 Views

Last post by mjojedab
10 May 2016, 11:34
Monitorizar OTRS con SNMP

Last post by klausneil « 09 May 2016, 03:41
Replies: 4
by luisfurquet » 12 Feb 2016, 11:47

4 Replies

40117 Views

Last post by klausneil
09 May 2016, 03:41
Agregar destinatario en la interfaz cliente

Last post by lorena1985 « 27 Apr 2016, 16:56

by lorena1985 » 27 Apr 2016, 16:56

0 Replies

34843 Views

Last post by lorena1985
27 Apr 2016, 16:56
Habilitar alertas para nuevos tickets

Last post by lorena1985 « 05 Apr 2016, 15:37

by lorena1985 » 05 Apr 2016, 15:37

0 Replies

35925 Views

Last post by lorena1985
05 Apr 2016, 15:37
OTRS 5.0.8 - Configurar MySql paso 2/4 - variable innodb_log_file_size

Last post by lorena1985 « 30 Mar 2016, 16:05
Replies: 1
by lorena1985 » 28 Mar 2016, 04:30

1 Replies

35634 Views

Last post by lorena1985
30 Mar 2016, 16:05
Modificar Módulo de Estadisticas

Last post by ingser « 10 Mar 2016, 15:44
Replies: 2
by petergrant » 07 Feb 2016, 09:19

2 Replies

36630 Views

Last post by ingser
10 Mar 2016, 15:44
OTRS/JIRA

Last post by logicalispain « 02 Mar 2016, 11:28

by logicalispain » 02 Mar 2016, 11:28

0 Replies

34270 Views

Last post by logicalispain
02 Mar 2016, 11:28
Configuración OTRS 5

Last post by klausneil « 25 Feb 2016, 04:59
Replies: 1
by charlycutt » 02 Feb 2016, 20:36

1 Replies

33911 Views

Last post by klausneil
25 Feb 2016, 04:59
OTRS el mejor gestor de "clientes"

Last post by jhoncrew « 18 Feb 2016, 21:10

by jhoncrew » 18 Feb 2016, 21:10

0 Replies

33968 Views

Last post by jhoncrew
18 Feb 2016, 21:10
Hacer que los clientes acepten Politicas de Uso

Last post by sebadr « 03 Feb 2016, 16:07

by sebadr » 03 Feb 2016, 16:07

0 Replies

22567 Views

Last post by sebadr
03 Feb 2016, 16:07
Subir masivamente customers

Last post by klausneil « 29 Jan 2016, 19:17
Replies: 3
by dcoral » 11 Sep 2015, 23:58

3 Replies

7074 Views

Last post by klausneil
29 Jan 2016, 19:17
Ver los tickets abiertos de una cola al crear otro?

Last post by klausneil « 04 Jan 2016, 05:13
Replies: 3
by jmmariscal » 12 Jun 2015, 08:50

3 Replies

21999 Views

Last post by klausneil
04 Jan 2016, 05:13
Evitar apertura de tickets pendientes tras respuest

Last post by jmmariscal « 02 Dec 2015, 09:37

by jmmariscal » 02 Dec 2015, 09:37

0 Replies

4049 Views

Last post by jmmariscal
02 Dec 2015, 09:37
Respuesta Automatica URL

Last post by janozoft « 02 Nov 2015, 18:36
Replies: 2
by janozoft » 30 Oct 2015, 15:38

2 Replies

4794 Views

Last post by janozoft
02 Nov 2015, 18:36
Un OTRS en Dos Departamento

Last post by klausneil « 31 Oct 2015, 21:19
Replies: 1
by juvenal » 29 Sep 2015, 18:02

1 Replies

4497 Views

Last post by klausneil
31 Oct 2015, 21:19
Pasar nombre de cliente y agente a campos dinámicos

Last post by wilberord « 20 Oct 2015, 20:50

by wilberord » 20 Oct 2015, 20:50

0 Replies

3622 Views

Last post by wilberord
20 Oct 2015, 20:50
Problemas con escalamiento de tickets (SOLUCIONADO)

Last post by dcoral « 22 Sep 2015, 00:33
Replies: 9
by dcoral » 27 Aug 2015, 17:47

9 Replies

9738 Views

Last post by dcoral
22 Sep 2015, 00:33
Problema con index.pl e installer.pl(Solucionado)

Last post by klausneil « 03 Sep 2015, 23:52
Replies: 4
by dcoral » 06 Aug 2015, 01:42

4 Replies

6370 Views

Last post by klausneil
03 Sep 2015, 23:52
Conexión a la Base de Datos OTRS 4

Last post by dcoral « 27 Aug 2015, 17:33
Replies: 4
by emtronic » 23 Jun 2015, 18:55

4 Replies

24723 Views

Last post by dcoral
27 Aug 2015, 17:33
Editar Información a mostrar del cliente en el ticket

Last post by yagide « 17 Jul 2015, 18:44

by yagide » 17 Jul 2015, 18:44

0 Replies

3600 Views

Last post by yagide
17 Jul 2015, 18:44
[How-To] Modificar campos de Usuarios y Compañias (Backends)

Last post by emtronic « 24 Jun 2015, 22:52
Replies: 1
by miguelmz » 10 Aug 2012, 11:12

1 Replies

22088 Views

Last post by emtronic
24 Jun 2015, 22:52
Ayuda con el portal de clientes

Last post by braculio « 15 Jun 2015, 18:59
Replies: 1
by braculio » 15 Jun 2015, 18:14

1 Replies

13225 Views

Last post by braculio
15 Jun 2015, 18:59
Cómo implementar OTRS usando CentOS y SQL Server?

Last post by klausneil « 08 Jun 2015, 22:45
Replies: 1
by alenavarrete » 02 Jun 2015, 23:41

1 Replies

13775 Views

Last post by klausneil
08 Jun 2015, 22:45
Ordenar cola de tickets abiertos por SLA

Last post by jmmariscal « 01 Jun 2015, 12:52

by jmmariscal » 01 Jun 2015, 12:52

0 Replies

14291 Views

Last post by jmmariscal
01 Jun 2015, 12:52
Asignar SLA dependiendo de la Prioridad

Last post by voiprodrigo « 11 May 2015, 15:49
Replies: 2
by dariodario6 » 05 Feb 2015, 23:37

2 Replies

15696 Views

Last post by voiprodrigo
11 May 2015, 15:49
[SOLUCIONADO] Problema con codificación de caracteres

Last post by angeltostado « 06 May 2015, 18:17
Replies: 1
by angeltostado » 06 May 2015, 16:41

1 Replies

13219 Views

Last post by angeltostado
06 May 2015, 18:17
Notificacion de asignación

Last post by jelena75 « 28 Apr 2015, 17:44
Replies: 4
by jrhenry40 » 09 Jul 2013, 18:31

4 Replies

16667 Views

Last post by jelena75
28 Apr 2015, 17:44
[Solucionado] Notificaciones a customer cuando se actualiza la Decisión del ticket.

Last post by alenavarrete « 21 Apr 2015, 23:04
Replies: 1
by alenavarrete » 21 Apr 2015, 01:23

1 Replies

13621 Views

Last post by alenavarrete
21 Apr 2015, 23:04

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