¿Cómo lo hago?

New Topic

212 topics

Topics

Replies

Views

Last post

Cambiar el color de la cabecera de los correos de notificación[SOLUCIONADO]

Last post by jossuahe « 15 Dec 2016, 00:14
Replies: 4
by cabanesa » 20 Apr 2016, 17:19

4 Replies

56836 Views

Last post by jossuahe
15 Dec 2016, 00:14
Ver solo los servicios asociados a un tipo de ticket

Last post by jossuahe « 15 Dec 2016, 00:01
Replies: 1
by serambca » 27 Sep 2016, 16:49

1 Replies

44523 Views

Last post by jossuahe
15 Dec 2016, 00:01
Instalar Mysql en debian 8

Last post by albama « 22 Nov 2016, 14:25

by albama » 22 Nov 2016, 14:25

0 Replies

39014 Views

Last post by albama
22 Nov 2016, 14:25
Instalar OTRS Free en servidor phpMyAdmin

Last post by klausneil « 07 Nov 2016, 00:40
Replies: 1
by natacol1016 » 15 Oct 2016, 18:55

1 Replies

39988 Views

Last post by klausneil
07 Nov 2016, 00:40
Como usar StaticDB y ArticleStorageFS

Last post by JazzMed13 « 28 Oct 2016, 22:57

by JazzMed13 » 28 Oct 2016, 22:57

0 Replies

38351 Views

Last post by JazzMed13
28 Oct 2016, 22:57
Consulta sobre Pantalla Principal

Last post by klausneil « 03 Oct 2016, 03:43
Replies: 3
by Antonio » 09 Aug 2016, 00:42

3 Replies

41731 Views

Last post by klausneil
03 Oct 2016, 03:43
Quiero actualizar mi OTRS

Last post by JazzMed13 « 30 Sep 2016, 18:10
Replies: 4
by JazzMed13 » 14 Jun 2016, 23:26

4 Replies

42903 Views

Last post by JazzMed13
30 Sep 2016, 18:10
Procedimiento para actualizar de 5.0.9 a 5.0.11

Last post by klausneil « 30 Sep 2016, 02:52
Replies: 3
by Gustavo » 07 Jul 2016, 03:52

3 Replies

40147 Views

Last post by klausneil
30 Sep 2016, 02:52
Pasar de un proceso a otro en Process Management

Last post by squ4lor « 26 Sep 2016, 18:34

by squ4lor » 26 Sep 2016, 18:34

0 Replies

38230 Views

Last post by squ4lor
26 Sep 2016, 18:34
No puedo crear nuevos agentes

Last post by klausneil « 20 Sep 2016, 02:13
Replies: 6
by AzazelMendoza » 05 Sep 2016, 16:14

6 Replies

42128 Views

Last post by klausneil
20 Sep 2016, 02:13
Enviar notificaciones a multiples clientes

Last post by freeedd « 12 Sep 2016, 08:34

by freeedd » 12 Sep 2016, 08:34

0 Replies

38605 Views

Last post by freeedd
12 Sep 2016, 08:34
Ocultar Ticket TYPE (Closed)

Last post by gracimartinezc « 09 Sep 2016, 14:54
Replies: 1
by JazzMed13 » 03 May 2016, 22:39

1 Replies

39586 Views

Last post by gracimartinezc
09 Sep 2016, 14:54
Instalar en lampp

Last post by matiasnunes « 18 Aug 2016, 18:44

by matiasnunes » 18 Aug 2016, 18:44

0 Replies

38195 Views

Last post by matiasnunes
18 Aug 2016, 18:44
Insertar el registro de tickets en 2 tablas al mismo tiempo.

Last post by CesarRomario « 12 Aug 2016, 18:14

by CesarRomario » 12 Aug 2016, 18:14

0 Replies

37391 Views

Last post by CesarRomario
12 Aug 2016, 18:14
Modulo encuestas

Last post by thelmakuki « 20 Jun 2016, 23:44

by thelmakuki » 20 Jun 2016, 23:44

0 Replies

37104 Views

Last post by thelmakuki
20 Jun 2016, 23:44
Modulo change

Last post by thelmakuki « 20 Jun 2016, 23:23

by thelmakuki » 20 Jun 2016, 23:23

0 Replies

37553 Views

Last post by thelmakuki
20 Jun 2016, 23:23
Plantilla de texto en ventana de Cliente

Last post by thelmakuki « 20 Jun 2016, 23:00
Replies: 1
by eddibar » 06 Apr 2015, 18:48

1 Replies

49442 Views

Last post by thelmakuki
20 Jun 2016, 23:00
Respuesta Del Agente en la Encuentas

Last post by yagide « 10 Jun 2016, 16:57

by yagide » 10 Jun 2016, 16:57

0 Replies

38417 Views

Last post by yagide
10 Jun 2016, 16:57
Problemas Con Notificacion

Last post by hvillalobos « 27 May 2016, 17:20
Replies: 4
by hvillalobos » 26 May 2016, 23:35

4 Replies

38973 Views

Last post by hvillalobos
27 May 2016, 17:20
Visualizar los tickets que caducan hoy.

Last post by Vik12 « 24 May 2016, 08:58

by Vik12 » 24 May 2016, 08:58

0 Replies

36832 Views

Last post by Vik12
24 May 2016, 08:58
[SOLUCIONADO] Asignacion de un ticket dependiendo del cuerpo del correo

Last post by josegarcia « 23 May 2016, 11:09
Replies: 5
by gmartin85 » 22 Jan 2015, 14:24

5 Replies

54770 Views

Last post by josegarcia
23 May 2016, 11:09
Enviar tickets a otras colas

Last post by JoanMXPP « 18 May 2016, 15:21

by JoanMXPP » 18 May 2016, 15:21

0 Replies

37798 Views

Last post by JoanMXPP
18 May 2016, 15:21
Email de Notificacion para Cliente Nuevo

Last post by mjojedab « 10 May 2016, 11:34

by mjojedab » 10 May 2016, 11:34

0 Replies

37904 Views

Last post by mjojedab
10 May 2016, 11:34
Monitorizar OTRS con SNMP

Last post by klausneil « 09 May 2016, 03:41
Replies: 4
by luisfurquet » 12 Feb 2016, 11:47

4 Replies

39795 Views

Last post by klausneil
09 May 2016, 03:41
Agregar destinatario en la interfaz cliente

Last post by lorena1985 « 27 Apr 2016, 16:56

by lorena1985 » 27 Apr 2016, 16:56

0 Replies

34592 Views

Last post by lorena1985
27 Apr 2016, 16:56
Habilitar alertas para nuevos tickets

Last post by lorena1985 « 05 Apr 2016, 15:37

by lorena1985 » 05 Apr 2016, 15:37

0 Replies

35656 Views

Last post by lorena1985
05 Apr 2016, 15:37
OTRS 5.0.8 - Configurar MySql paso 2/4 - variable innodb_log_file_size

Last post by lorena1985 « 30 Mar 2016, 16:05
Replies: 1
by lorena1985 » 28 Mar 2016, 04:30

1 Replies

35333 Views

Last post by lorena1985
30 Mar 2016, 16:05
Modificar Módulo de Estadisticas

Last post by ingser « 10 Mar 2016, 15:44
Replies: 2
by petergrant » 07 Feb 2016, 09:19

2 Replies

36329 Views

Last post by ingser
10 Mar 2016, 15:44
OTRS/JIRA

Last post by logicalispain « 02 Mar 2016, 11:28

by logicalispain » 02 Mar 2016, 11:28

0 Replies

33991 Views

Last post by logicalispain
02 Mar 2016, 11:28
Configuración OTRS 5

Last post by klausneil « 25 Feb 2016, 04:59
Replies: 1
by charlycutt » 02 Feb 2016, 20:36

1 Replies

33625 Views

Last post by klausneil
25 Feb 2016, 04:59
OTRS el mejor gestor de "clientes"

Last post by jhoncrew « 18 Feb 2016, 21:10

by jhoncrew » 18 Feb 2016, 21:10

0 Replies

33699 Views

Last post by jhoncrew
18 Feb 2016, 21:10
Hacer que los clientes acepten Politicas de Uso

Last post by sebadr « 03 Feb 2016, 16:07

by sebadr » 03 Feb 2016, 16:07

0 Replies

22284 Views

Last post by sebadr
03 Feb 2016, 16:07
Subir masivamente customers

Last post by klausneil « 29 Jan 2016, 19:17
Replies: 3
by dcoral » 11 Sep 2015, 23:58

3 Replies

6800 Views

Last post by klausneil
29 Jan 2016, 19:17
Ver los tickets abiertos de una cola al crear otro?

Last post by klausneil « 04 Jan 2016, 05:13
Replies: 3
by jmmariscal » 12 Jun 2015, 08:50

3 Replies

21701 Views

Last post by klausneil
04 Jan 2016, 05:13
Evitar apertura de tickets pendientes tras respuest

Last post by jmmariscal « 02 Dec 2015, 09:37

by jmmariscal » 02 Dec 2015, 09:37

0 Replies

3806 Views

Last post by jmmariscal
02 Dec 2015, 09:37
Respuesta Automatica URL

Last post by janozoft « 02 Nov 2015, 18:36
Replies: 2
by janozoft » 30 Oct 2015, 15:38

2 Replies

4535 Views

Last post by janozoft
02 Nov 2015, 18:36
Un OTRS en Dos Departamento

Last post by klausneil « 31 Oct 2015, 21:19
Replies: 1
by juvenal » 29 Sep 2015, 18:02

1 Replies

4244 Views

Last post by klausneil
31 Oct 2015, 21:19
Pasar nombre de cliente y agente a campos dinámicos

Last post by wilberord « 20 Oct 2015, 20:50

by wilberord » 20 Oct 2015, 20:50

0 Replies

3377 Views

Last post by wilberord
20 Oct 2015, 20:50
Problemas con escalamiento de tickets (SOLUCIONADO)

Last post by dcoral « 22 Sep 2015, 00:33
Replies: 9
by dcoral » 27 Aug 2015, 17:47

9 Replies

9395 Views

Last post by dcoral
22 Sep 2015, 00:33
Problema con index.pl e installer.pl(Solucionado)

Last post by klausneil « 03 Sep 2015, 23:52
Replies: 4
by dcoral » 06 Aug 2015, 01:42

4 Replies

6061 Views

Last post by klausneil
03 Sep 2015, 23:52
Conexión a la Base de Datos OTRS 4

Last post by dcoral « 27 Aug 2015, 17:33
Replies: 4
by emtronic » 23 Jun 2015, 18:55

4 Replies

24419 Views

Last post by dcoral
27 Aug 2015, 17:33
Editar Información a mostrar del cliente en el ticket

Last post by yagide « 17 Jul 2015, 18:44

by yagide » 17 Jul 2015, 18:44

0 Replies

3339 Views

Last post by yagide
17 Jul 2015, 18:44
[How-To] Modificar campos de Usuarios y Compañias (Backends)

Last post by emtronic « 24 Jun 2015, 22:52
Replies: 1
by miguelmz » 10 Aug 2012, 11:12

1 Replies

21805 Views

Last post by emtronic
24 Jun 2015, 22:52
Ayuda con el portal de clientes

Last post by braculio « 15 Jun 2015, 18:59
Replies: 1
by braculio » 15 Jun 2015, 18:14

1 Replies

12964 Views

Last post by braculio
15 Jun 2015, 18:59
Cómo implementar OTRS usando CentOS y SQL Server?

Last post by klausneil « 08 Jun 2015, 22:45
Replies: 1
by alenavarrete » 02 Jun 2015, 23:41

1 Replies

13501 Views

Last post by klausneil
08 Jun 2015, 22:45
Ordenar cola de tickets abiertos por SLA

Last post by jmmariscal « 01 Jun 2015, 12:52

by jmmariscal » 01 Jun 2015, 12:52

0 Replies

14046 Views

Last post by jmmariscal
01 Jun 2015, 12:52
Asignar SLA dependiendo de la Prioridad

Last post by voiprodrigo « 11 May 2015, 15:49
Replies: 2
by dariodario6 » 05 Feb 2015, 23:37

2 Replies

15410 Views

Last post by voiprodrigo
11 May 2015, 15:49
[SOLUCIONADO] Problema con codificación de caracteres

Last post by angeltostado « 06 May 2015, 18:17
Replies: 1
by angeltostado » 06 May 2015, 16:41

1 Replies

12933 Views

Last post by angeltostado
06 May 2015, 18:17
Notificacion de asignación

Last post by jelena75 « 28 Apr 2015, 17:44
Replies: 4
by jrhenry40 » 09 Jul 2013, 18:31

4 Replies

16361 Views

Last post by jelena75
28 Apr 2015, 17:44
[Solucionado] Notificaciones a customer cuando se actualiza la Decisión del ticket.

Last post by alenavarrete « 21 Apr 2015, 23:04
Replies: 1
by alenavarrete » 21 Apr 2015, 01:23

1 Replies

13356 Views

Last post by alenavarrete
21 Apr 2015, 23:04

New Topic

212 topics

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum