How to change CIs version number?? ( CMDB )

[igoralvarez]

I need to change CIs version number at CMDB. How change this number?? If it is in database what is the query???

Example to CIs, i need to change the number "1"

[RStraub]

To what, and why ?

The version in increased for each time you edit the CI.

[igoralvarez]

To what, and why ?

The version in increased for each time you edit the CI.

i know, it is to put the correct version for me...

[EXG133]

The CI version is an internal OTRS mechanism, it can't be incorrect. If you have some versioning of your own I suggest changing the CI definition so you can keep track in a different field. Otherwise every time you change a value in a CI and YOUR version number hasn't changed you can restart deleting unwanted OTRS versions.

If this is a case of "I tested some stuff on a random CI and now it looks messy" it would be easier to delete it using otrs.ITSMConfigItemDelete.pl and recreate it.

[igoralvarez]

The CI version is an internal OTRS mechanism, it can't be incorrect. If you have some versioning of your own I suggest changing the CI definition so you can keep track in a different field. Otherwise every time you change a value in a CI and YOUR version number hasn't changed you can restart deleting unwanted OTRS versions.

If this is a case of "I tested some stuff on a random CI and now it looks messy" it would be easier to delete it using otrs.ITSMConfigItemDelete.pl and recreate it.

I know that cant be incorrect but i nned to change, in datebase it is posible??? how???
if i cant change in DDBB i will create a different field...