Change ticket queue without being ticket owner - via generic agent?

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ThinkHead
Znuny newbie
Posts: 14
Joined: 23 Apr 2024, 13:30
Znuny Version: 7.0.17
Real Name: Jan Kotek

Change ticket queue without being ticket owner - via generic agent?

Post by ThinkHead »

Hello,

I want to enable function for change ticket queue without being ticket owner. I found reply in this forum that I should set it through Generic agent. But I dont understood how. Can anybody help me, please?
Znuny 7.0.17, CentOS 9, MariaDB
ThinkHead
Znuny newbie
Posts: 14
Joined: 23 Apr 2024, 13:30
Znuny Version: 7.0.17
Real Name: Jan Kotek

Re: Change ticket queue without being ticket owner - via generic agent?

Post by ThinkHead »

Here is solution, without generic agent.

viewtopic.php?f=53&t=21807&p=178976#p178976
Znuny 7.0.17, CentOS 9, MariaDB
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