Hello,
I want to enable function for change ticket queue without being ticket owner. I found reply in this forum that I should set it through Generic agent. But I dont understood how. Can anybody help me, please?
Change ticket queue without being ticket owner - via generic agent?
Moderator: crythias
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ThinkHead
- Znuny newbie
- Posts: 16
- Joined: 23 Apr 2024, 13:30
- Znuny Version: 7.1.17
- Real Name: Jan Kotek
Change ticket queue without being ticket owner - via generic agent?
Znuny 7.1.3, CentOS 9, MariaDB
-
ThinkHead
- Znuny newbie
- Posts: 16
- Joined: 23 Apr 2024, 13:30
- Znuny Version: 7.1.17
- Real Name: Jan Kotek
Re: Change ticket queue without being ticket owner - via generic agent?
Znuny 7.1.3, CentOS 9, MariaDB