Hi all,
i wanna to upgrade the latest version OTRS system but i want to backup my current version before to upgrade. (in case of i can fall back when fail to upgrade ).
So im using OTRS ver. 2.3.3 with windowXP SP3, the question i want to asking as above!!!!!!
hopefully, u guys can help me and suggest any idea to me for doing backup and upgrade
how to fully backup OTRS system on windowXP!!!?????
Moderator: crythias
Re: how to fully backup OTRS system on windowXP!!!?????
Hi commverge
Please visit http://forums.otrs.org/viewtopic.php?f=55&t=4593 and you can do a fully backup, the text is in spanish but easy to understand.
Please visit http://forums.otrs.org/viewtopic.php?f=55&t=4593 and you can do a fully backup, the text is in spanish but easy to understand.
Re: how to fully backup OTRS system on windowXP!!!?????
hi roma215,
thx ur help
thx ur help
Re: how to fully backup OTRS system on windowXP!!!?????
Hi roma pls help how to restore the same?roma215 wrote:Hi commverge
Please visit http://forums.otrs.org/viewtopic.php?f=55&t=4593 and you can do a fully backup, the text is in spanish but easy to understand.
And also how to backup other configuration file...as i am unable to do it