mod_perl usage and apache2-perl-startup.pl customization

[Giulio Soleni]

Hallo,
I would like to know if, right after a fresh installation of last version of OTRS and having installed all the required perl modules, I should edit apache2-perl-startup.pl file to have mod_perl really work.
I already asked one year ago a similar question here viewtopic.php?f=62&t=21415&p=84718 but I still have some doubts about.

Just to recap... when and how should I edit apache2-perl-startup.pl script?
And also, is there a way to check if apache2-perl-startup.pl runs as expected? (I know it cannot be triggered directly on cli)

Thank you in advance

[crythias]

I should edit apache2-perl-startup.pl file to have mod_perl really work

It would be of interest to know how you have determined that mod_perl doesn't work with stock apache2-perl-startup.pl

One of the very first operative commands is:
$ENV{MOD_PERL} =~ /mod_perl/ || die "MOD_PERL not used!";

when and how should I edit apache2-perl-startup.pl script?

I'd certainly edit apache2-perl-startup.pl script if I installed OTRS in a directory different from /opt/otrs (change use lib and $0 line)

In addition, if not configured via package, I'd consider uncommenting the DB use commands for my Database, as well as optional additional core modules.

is there a way to check if apache2-perl-startup.pl runs as expected?

If apache2's otrs.conf has an IfModule mod_perl.c and Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl then restarting apache should let you know if apache2-perl-startup.pl loads incorrectly, as long as mod_perl loads.

If you're needing to verify *apache* loads mod_perl, that is beyond the scope of this forum.

[Giulio Soleni]

Hi crythias, thank you for your quick reply.
All my uncertainty comes from these pretty old post installation procedures: http://wiki.otterhub.org/index.php?titl ... ment_steps that are still valid for MySQL but maybe are not so updated for Apache.

I'd consider uncommenting the DB use commands for my Database, as well as optional additional core modules.

Yes, I do that already.

If apache2's otrs.conf has an IfModule mod_perl.c and Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl then restarting apache should let you know if apache2-perl-startup.pl loads incorrectly, as long as mod_perl loads.

Yes, I confirm that on the apache error log I see a correct info message that states mod_perl has been correctly loaded.
That's good.
So from now on I will avoid editing apache2-perl-startup.pl with these 2 lines:

Code: Select all

use Apache::DBI ();
Apache::DBI->connect_on_init('DBI:mysql:otrs', 'otrs', 'otrs_user_passcode_goes_here');

since I assume they are not needed anymore, at least not directly inside apache2-perl-startup.pl

Thank you very much!
Giulio