Hi
I have OTRS 3.3.3 on Windows Server
I have several dynamic field (text, date,...) associated with tickets. I can search on dynamic field in interface agent but the customer can't search on any dynamic field. The result is
always : "no results found".
In log I've : [Mon May 19 13:50:14 2014][Error][Kernel::System::DynamicField::Backend::ValueValidate][722] Need UserID!
[Mon May 19 13:50:14 2014][Error][Kernel::System::TicketSearch::TicketSearch][1044] Search not executed due to invalid value '2014-03-01 00:00:00' on field 'ClosedTime'!
Thanks for your help !
and sorry for my bad english :/
Customer can't search on Dynamic field
Moderator: crythias