Add DynamicField to Dashboard

[jeff]

What's the status of this post?
I have the same problem in 3.3.6

Thanks.

[RStraub]

Carefull in the sysconfig. If you edit an entry that reads [...]dynamicFields, then the name suffices. In this case, where it reads DefaultColumns you have to prepend "DynamicField_"

Thus, if your field is named "AccountNumber" you'd have to enter "DynamicField_AccountNumber".

[jeff]

It works fine.
Thanks

[jeff]

Through the system configuration Ticket->Frontend:Agent:Dashboard, I have replaced the key "Attributes" of the Dashboard###0110-TicketEscalation to DynamicField_MyField="Oui" instead of TicketEscalationTimeOlderMinutes=1.

The ticket list is never filtered by DynamicField_MyField="Oui".

Is Dynamic Field supported in the key "Attributes" ?

Regards

[RStraub]

Your dynamic field is namned <MyField="Oui"> ?

[jeff]

Yes

[RStraub]

Attributes is the wrong field, I think you're looking for the DefaultColumns.

[jeff]

No. In the field "Attributes" is defined a filtered criteria. I would like to filter the list on my DynamicField.